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PNC Financial Services

Runs a national bank for people and businesses

Part Time Teller

Retail & Commercial BankingConfirmed live in the last 24 hours
Part-timeWheaton, IL, USA

About the Job

Requirements

  • Prior experience is not required.
  • A university or college degree, high school diploma, or GED is typically not required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
  • Demonstrate appropriate knowledge, skills, and abilities for the role.
  • Required competencies include accuracy and attention to detail, addressing customer needs, knowledge of banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Responsibilities

  • Deliver a customer experience aimed at improving customers’ financial wellbeing and building loyalty while increasing share of wallet.
  • Process a variety of customer interactions and educate customers about available alternatives for their financial interactions.
  • Identify banking opportunities during customer interactions and make appropriate referrals.
  • Identify opportunities through meaningful conversations with customers and refer them to branch staff as appropriate.
  • Engage with customers in the lobby and position PNC products to meet their needs.
  • Educate customers on options for managing financial transactions by leveraging technology, tools, and resources.
  • Apply product and procedural knowledge to solve customer problems.
  • Adhere to policies and procedures and demonstrate sound judgment within established limits.
  • Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.
  • Assess and effectively manage risks associated with business objectives and activities to support PNC’s Enterprise Risk Management Framework.

Desired Qualifications

  • Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

About the Company

PNC Financial Services

Runs a national bank for people and businesses

PNC Financial Services runs one of the largest banks in America, serving households and businesses of every size through branches, apps, and corporate bankers. Acquisitions turned it from a regional lender into a coast-to-coast bank, notably its purchases of National City during the 2008 financial crisis and BBVA USA in 2021. Consumers keep checking and savings accounts, such as Virtual Wallet with its built-in budgeting tools, and take out mortgages and credit cards, while companies borrow and manage cash through PNC. It earns most of its money on the gap between loan interest and deposit costs, and the rest from fees. PNC traces its roots to a savings bank founded in 1845 and is based in Pittsburgh, Pennsylvania.

Company size
10,001+
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1845

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