Employee Relations Executive/Supervisor
About the job
- A university degree or higher is required; a major in human resources, law, psychology, or business administration is preferred.
- At least five years of HR experience is required; employee relations, labor dispute resolution, investigations, and labor-law compliance experience are advantageous.
- Familiarity with Taiwan labor laws and practical application is required.
- Ability to independently handle employee-relations cases is required.
- Strong interviewing, communication, analytical, and document-writing skills are required.
- Ability to remain objective and exercise professional judgment in a high-pressure, rapidly changing environment is required.
- Cross-functional communication and stakeholder management skills are required.
- Fluent Chinese is required; English reading and writing ability is preferred.
- Independently handle or support employee-relations cases, including employee complaints, workplace misconduct, sexual harassment, working-hours disputes, performance improvement plans, layoffs, and separation disputes.
- Manage case intake, confirm procedures, investigate facts, and organize evidence to ensure cases are handled in accordance with company policies and legal requirements.
- Manage employee feedback hotlines and mailboxes, and provide employee-relations consultations.
- Support labor-law compliance initiatives, track regulatory updates, and assess their impact on company policies and systems.
- Review work rules, disciplinary systems, working hours, scheduling, overtime, and leave-management systems for legal compliance.
- Support labor-management meetings, labor inspections, government-agency investigations, and labor disputes.
- Advise managers on labor laws and employee relations, including identifying labor-relations risks.
- Help plan and deliver employee-relations training on workplace misconduct, sexual-harassment prevention, investigation techniques, and labor-law compliance.
- Help improve employee-relations case-management processes, investigation mechanisms, and related policies.
- Analyze employee-relations trends and risks, and recommend improvements.
- Collaborate cross-functionally with compensation and benefits, legal, and operations teams to improve organizational governance and employee-relations management.
- Experience in high-volume frontline industries such as food service, retail, stores, logistics, or manufacturing.
- Experience with labor inspections, labor-dispute mediation, or dealings with government agencies.
- Participation in work-rule revisions, internal-control systems, or HR governance projects.
- Familiarity with multi-region or multi-site organizational operations.
About the company
Jardine Restaurant Group (JRG) runs a large network of quick-service restaurants in Asia, operating more than 1,000 outlets under the KFC, Pizza Hut and PHD brands in Hong Kong, Macao, Myanmar, Taiwan and Vietnam. It serves customers with dine-in, takeout and delivery options through its franchised brands, using standardized menus, store formats and supply chains to provide meals made from recognizable recipes. The company differentiates itself by leveraging its size, cross-brand capabilities and strong backing from Jardine Matheson, along with a large, diverse workforce (about 25,000 employees) and a focus on people, collaboration and sustainability to support steady growth. JRG’s goal is to share the simple joys of food with customers by expanding its footprint, improving operations and maintaining long-term partnerships with franchisees and suppliers.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A
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Simplify's Take
What believers are saying
- Piramal Alternatives funded expansion on July 7, 2026, signaling lender confidence.
- BOS-JRG targets $15 million revenue within five years, opening a new product line.
- JRG's established OEM relationships across India support cross-selling into passenger vehicles and two-wheelers.
What critics are saying
- Piramal's ₹125 crore credit deal raises leverage during capacity expansion and acquisitions.
- BOS-JRG's December 2026 launch must hit OEM qualification fast, or revenue slips.
- Eight plants plus a new JV create execution risk that can crush cash generation.
What makes JRG unique
- JRG Automotive builds powertrain-agnostic injection-molded parts across eight Indian plants.
- BOS-JRG Automotive Systems adds German shading technology and cargo-management know-how.
- JRG serves two-wheelers and passenger vehicles, reducing dependence on one drivetrain platform.
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