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Group 1 Automotive

Operates multi-brand automotive dealerships and financing

Automotive Service Administrator - IRA Subaru

Administrative SupportConfirmed live in the last 24 hours
Full-timeDanvers, MA, USA$25 - $30 /hrIn-person

About the Job

Requirements

  • At least 1 year of sales, service, or accounting experience in the automotive industry is required.
  • A desire to work in a commission-based, performance-based environment is required.
  • Excellent customer service skills are required.
  • A professional appearance and work ethic are required.
  • The candidate must be self-starting and self-motivated.
  • The ability to work well in a process-driven environment is required.
  • Outstanding verbal and written communication skills are required.
  • A high school diploma or equivalent is required.
  • A valid driver's license in the state of employment and a good driving record are required.
  • The candidate must submit to pre-employment testing, including background checks, motor vehicle record checks, and hair follicle drug testing.

Responsibilities

  • Perform booking and timekeeping for the service department using ADP or CDK.
  • Meet and greet service customers promptly and professionally.
  • Act as a liaison between the service and sales departments.
  • Work to ensure customer satisfaction.
  • Establish personal goals consistent with dealership productivity standards and devise strategies to meet those goals.
  • Learn to overcome objections.
  • Follow all company policies and procedures.
  • Demonstrate behaviors consistent with the company's values in interactions with customers, coworkers, and vendors.

Desired Qualifications

  • Experience with ADP or CDK is a plus.

About the Company

Group 1 Automotive

Operates multi-brand automotive dealerships and financing

Group 1 Automotive operates an international network of more than 115 dealerships across the United States, United Kingdom, and South Africa. It sells new and used cars, trucks, and SUVs from 21 major brands, and provides after-sales services such as maintenance and repairs, along with financing options to customers. The company’s products and services work through its dealership network: customers choose vehicles, have them serviced, and arrange financing through the group. What sets Group 1 Automotive apart is its large, cross-border footprint and multi-brand reach, giving it scale, breadth of inventory, and bundled services (sales, maintenance, and financing) that compete with other national and regional auto retailers. The company’s goal is to be a leading international automotive retailer by offering a wide selection of vehicles and comprehensive services to customers across multiple markets.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Houston, TX
Founded
1997

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