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CompuNet

IT solutions design, implementation, and management

Enterprise Advisor - Technology Advisory Services

Account ManagementUpdated on Nov 9
Full-timeDenver, CO, USANo salary listed

About the Job

Requirements

  • At least 3 years of experience in consultative technology sales or advisory, solutions engineering, customer success, or channel/distributor ecosystems.
  • Working knowledge of one or more of the following domains: UCaaS/CCaaS, connectivity, advanced networking, cloud marketplaces/subscription commerce, cybersecurity, data center/colocation, or managed services.
  • Experience using partner or distributor tools for provider comparisons, quoting, lifecycle tracking, and portfolio management.
  • Ability to manage multiple opportunities simultaneously and communicate status precisely.
  • Strong oral and written communication, thought leadership, and mentorship skills.
  • Strong negotiation skills and leadership acumen.
  • Ability to travel when required.

Responsibilities

  • Facilitate structured discovery with stakeholders to capture goals, pain points, current-state environment, timelines, compliance needs, and budget parameters.
  • Work with Solution Advisors, Account Executives, and Engineering to define requirements, decision criteria, and measurable outcomes.
  • Work with Solution Advisors and Engineering to identify best-fit providers and solution architectures across connectivity, advanced networking, cloud, security, UCaaS/CCaaS, data center/colocation, and managed services, using distributor and marketplace ecosystems.
  • Communicate provider comparisons and options analysis, including tradeoffs, differentiators, prerequisites, and implementation considerations.
  • Coordinate with supplier teams and distributor resources, including sales engineering, specialists, and partner support, to validate designs and accelerate deal cycles.
  • Manage engagement workflows by requesting pricing, validating quotes, confirming terms, and ensuring proposals are accurate and complete.
  • Guide customers through procurement steps and stakeholder approvals, ensuring clarity on scope, service-level agreements, and responsibilities.
  • Coordinate with the customer through order placement, implementation planning, cutover readiness, and escalation management.
  • Follow up after sale to support adoption and optimization, and identify expansion opportunities and renewal risks early.
  • Maintain current knowledge of supplier portfolios, solution categories, and market changes.
  • Use partner platforms and resources, including training, tools, analytics, and order/commission visibility, to improve customer outcomes and advisor efficiency.
  • Lead customer discovery to understand business drivers, constraints, and success criteria.
  • Serve as the customer's advocate through evaluation and selection, using marketplace and distributor resources to identify best-fit suppliers and solutions rather than promoting a single original equipment manufacturer.
  • Coordinate experts, pricing and quoting tools, and provider comparisons for customers at appropriate stages of the buying process.
  • Build long-term customer trust through transparency, responsiveness, and post-sale follow-through, ensuring solutions are adopted, optimized, and renewed successfully.
  • Contribute to measurable growth in Technology Advisory Services-related recurring margin by identifying, advancing, and closing qualified opportunities across connectivity, cloud, security, collaboration, data center/colocation, and managed services.
  • Lead discovery that captures business drivers, technical requirements, decision criteria, budget parameters, and measurable outcomes before making solution recommendations.
  • Maintain accurate opportunity status, coordinate quoting and provider comparisons, remove barriers, and help move qualified opportunities through evaluation, approval, contracting, and order placement.
  • Coordinate Solution Advisors, Account Executives, Engineering, distributors, and supplier resources to deliver a cohesive, vendor-neutral customer experience.
  • Support implementation readiness, monitor adoption and renewal risks, and identify expansion opportunities that improve customer outcomes.

Desired Qualifications

  • Prior experience in technology consulting, solution selling, or channel partnerships.
  • Build trust through high integrity, transparent communication, and a vendor-neutral, outcomes-first customer-advocate approach.
  • Use consultative discovery, strong questioning, and active listening to translate business needs into technology requirements.
  • Simplify tradeoffs across multiple providers and solution paths without overselling.
  • Coordinate distributors, suppliers, internal stakeholders, and subject-matter experts to deliver a cohesive customer experience.
  • Demonstrate detail orientation with quotes and terms, organized pipeline management, and consistent follow-through.
  • Write and present effectively to executives and tailor messaging for technical and non-technical audiences.
  • Proactively pursue training and certifications and stay current across cloud, data center, colocation, connectivity, collaboration, security, and marketplace routes to market.
  • Demonstrate persistence, accountability, and composure under time pressure, especially during escalations and cutovers.

About the Company

CompuNet

IT solutions design, implementation, and management

CompuNet is a value-added reseller and managed service provider for information technology solutions. It sources hardware and software and delivers integrated IT solutions for organizations in the Western US, headquartered in Meridian, Idaho. The company starts by understanding a client’s business needs, engineers solutions to fit those needs, and deploys them on time and within budget, while also managing, monitoring, and supporting the IT environment as an MSP. By pairing VAR capabilities with ongoing managed services and focusing on engineering customer success, CompuNet aims to help clients achieve their business objectives with precisely engineered, on-budget IT solutions and ongoing service.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Meridian, MS
Founded
1998

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