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Mercier Consultancy Group

Dutch Speaking Jobs

Customer SupportConfirmed live in the last 24 hours
Full-timeGreece€18k - €22k /mo

About the Job

Requirements

  • Native or fluent Dutch, spoken and written.
  • A valid EU passport is mandatory.
  • Strong communication and interpersonal skills suited to customer support.
  • Adaptability and a desire to live and work in an international environment.
  • Ability to maintain focus and quality while working remotely.

Responsibilities

  • Deliver customer support to clients via telephone, email, and live chat.
  • Resolve consumer inquiries efficiently, empathetically, and professionally.
  • Provide accurate and timely information to maintain customer satisfaction.
  • Document interactions in the customer relationship management system.
  • Collaborate with internal teams to escalate technical issues and improve support processes.
  • Stay updated on product knowledge to provide guidance.
  • Contribute to the remote team's culture by sharing best practices for client success.

Desired Qualifications

  • Previous experience in customer support or similar roles is highly regarded but not essential.

About the Company

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