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MUFG

Global bank offering diversified financial services

Lead Senior Audio-Visual Engineer

IT OperationsUpdated on Nov 6
Full-time

About the Job

Requirements

  • Deep hands-on expertise with Cisco Control Hub, Cisco collaboration devices running Microsoft Teams Rooms mode, Microsoft Teams and Teams Rooms, IPTV and digital signage platforms, Utelogy, and enterprise AV monitoring and management systems, including device and workspace inventory, configuration management, status, and administrative control models.
  • Strong capability in automation, scripting, APIs, and dashboarding for AV/UC operations, including REST/API-based data extraction, device/workspace metadata normalization, scheduled reporting, alert/event handling, and visualization of room health, utilization, capacity, and lifecycle data.
  • Strong knowledge of software-defined and networked AV and AV-as-a-platform design, including AV-over-IP, VLAN/QoS/bandwidth planning, conferencing interoperability, identity/workspace metadata, device baselines, and integration of room technology into enterprise support and management planes.
  • Demonstrated experience creating engineering-quality documentation and visual design artifacts used as stakeholder decision tools, including floor plans, room layouts, elevations, rack plans, signal-flow diagrams, BRDs, standards catalogs and templates, scopes, BOMs, and turnover/as-built packages.
  • Experience with testing, commissioning, validation, and operational turnover in enterprise AV environments, including room-ready gating, service-readiness criteria, change control, post-install acceptance, and clean handoff to support teams.
  • Practical understanding of how AI is reshaping enterprise AV engineering, including using room analytics and occupancy/utilization data for planning, designing for AI-driven camera behavior and meeting views such as IntelliFrame, and using proactive monitoring, automated workflows, and platform telemetry to reduce incidents and improve supportability.
  • Experience operating in large enterprises and financially regulated or equivalently controlled environments, with cybersecurity, auditability, compliance awareness, change windows, operational resilience, service metrics, and executive-risk sensitivity.
  • Strong vendor/integrator leadership skills, including challenging drawings, reviewing trade-offs, governing exceptions, managing standards adherence, and driving outcomes across integrators, OEMs, facilities partners, and internal delivery teams without relying on title authority.
  • A bachelor's degree in Computer Science or a closely related discipline, or an equivalent combination of formal education and experience.

Responsibilities

  • Act as the authoritative AV subject-matter expert on complex stakeholder calls by de-escalating competing viewpoints, running structured discovery, capturing business and technical requirements, and converting them into BRDs, floor plans, test-fit decisions, BOMs, signal-flow packages, and formal design recommendations that can move into procurement and delivery without ambiguity.
  • Enhance the full AV room and platform lifecycle from concept, survey, test-fit, and architecture through engineering, commissioning, room-ready gating, operational turnover, refresh/EOL planning, and decommissioning; ensure every design is supportable after handoff, not just installable on day one.
  • Define and govern enterprise AV standards and reference designs for huddle, conference, boardroom, executive office, digital signage, wayfinding, multipurpose, and town-hall spaces, including power/data/conduit requirements, wall backing, acoustics, microphone/speaker placement, room personas, and repeatable design templates.
  • Serve as MUFG’s lead systems integrator across vendors and platforms, driving interoperability across Cisco collaboration endpoints, Microsoft Teams and Teams Rooms, IPTV and signage, room scheduling/wayfinding, DSP/control, and adjacent enterprise systems while maintaining standards, lifecycle alignment, and operational accountability.
  • Architect observability and automation for the AV/UC estate using platform telemetry, admin/device APIs, and management portals to produce actionable dashboards for device health, room readiness, utilization, capacity, and lifecycle decisions; use data to drive standards changes.
  • Design future-state conference rooms with measurable hybrid-meeting outcomes, incorporating AI-assisted room capabilities such as smart participant framing, active-speaker emphasis, people recognition where approved, and occupancy/utilization signals to improve meeting equity, reduce support friction, and inform capacity planning and refresh strategy.
  • Provide clean transition to operations by delivering SOPs, runbooks, commissioning evidence, room-ready acceptance criteria, training artifacts, L2/L3 support expectations, and clear RASCI boundaries across engineering, operations, facilities, and vendors.
  • Mentor junior engineers and raise engineering quality through design reviews, standards enforcement, vendor drawing review, commissioning discipline, lessons learned, and practical coaching on how to lead technical conversations with executives, PMs, architects, and integrators.
  • Support executive and mission-critical spaces, including boardrooms, executive offices, town halls, and other high-visibility rooms where service quality, resilience, timing, and risk sensitivity are materially higher than in standard meeting spaces.

Desired Qualifications

  • Experience building operational dashboards from Cisco/Webex device APIs, Teams Rooms analytics, Places analytics, and Utelogy telemetry is highly desirable.
  • Proficiency with AutoCAD or Revit for plans/elevations and Bluebeam for markup/review is highly desirable.
  • Candidates from banking, capital markets, insurance, government, healthcare, or other tightly governed environments are strongly preferred.
  • AVIXA CTS is preferred; CTS-D is strongly preferred. Equivalent depth in enterprise AV design, documentation, verification, and project closeout is valued.
  • Relevant platform certifications in Teams Rooms, Cisco/Webex devices, and major DSP/control ecosystems are a plus when aligned to the environment.

About the Company

MUFG

Global bank offering diversified financial services

MUFG is a major global financial group that provides a wide range of banking and financial services, including commercial and trust banking, securities, credit cards, and asset management. Its products are delivered through a network of domestic and international banks, digital platforms, and financial advisers, offering loans, deposits, payments, investment services, and asset management. MUFG stands out due to its size and scale as one of the world’s largest financial groups, its diversified offerings across banking and securities, and its strong international presence (notably expanding in the U.S. after investing in Morgan Stanley in 2008). Its goal is to support economic growth worldwide by expanding its global footprint and promoting sustainable finance.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
2006

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