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Cygnet

Mental health and social care services

Mental Health Support Worker

Nursing & Frontline Patient CareUpdated on Nov 12
Full-timeLondon, UK£14.50 - £14.80 /hr

About the Job

Requirements

  • Previous inpatient mental health experience, ideally in a challenging or acute setting.
  • Ability to complete mandatory training and induction, including restraint training.
  • Ability to work an average of 38.5 hours per week on 11-hour shifts, covering both day and night shifts on a rota basis.
  • Ability to work flexibly across shift patterns and ward changes according to hospital needs.
  • Communication skills and the ability to work as part of a team.
  • Resilience, a caring and empathic approach, and sensitivity to patients’ needs.
  • Ability to provide patients with a trusting, stimulating, and varied lifestyle.
  • A strong and flexible mental aptitude and ability to meet the physical demands of the role.
  • NVQ level 2 in a relevant care setting is preferable but not essential.
  • Successful completion of an enhanced DBS check.

Responsibilities

  • Support nursing staff with inpatient admission, assessment, implementation, and discharge, maintaining dignity and safety.
  • Work as part of the multidisciplinary team to support implementation of treatments and therapies in service users’ care plans.
  • Complement and support qualified nurses.
  • Undertake safe observations of patients, sometimes on a one-to-one basis or with other staff.
  • Meet service users’ physical and emotional needs in a caring and empathic manner.
  • Support physical and mental wellbeing by providing and supporting individual or group work.
  • Maintain a safe, clean, and enjoyable environment in which people live and work.
  • Work within safeguarding guidelines.
  • Undertake de-escalation and PMVA training to support patients exhibiting potentially violent or aggressive behaviours towards themselves or others.

Desired Qualifications

  • NVQ level 2 in a relevant care setting.

About the Company

Cygnet

Mental health and social care services

Cygnet provides mental health and social care services in the UK, offering a network of hospitals and community services for adults and children. Its services focus on placing people in care at the center of every decision, delivering treatment, support, and social care to help individuals achieve positive outcomes and live more independently. The company differentiates itself through its large, award-winning network of hospitals and community services and its emphasis on person-centered care that supports long-term wellbeing. Cygnet’s goal is to help people with mental health needs and related social care challenges improve their wellbeing and independence, while offering care pathways across hospital and community settings.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Seal, United Kingdom
Founded
1988

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