Full-Time

Rvp – Majors Sales

Posted on 11/11/2024

Dialpad

Dialpad

1,001-5,000 employees

AI platform for customer engagement and collaboration

No salary listed

Senior, Expert

Remote in USA

Category
Field Sales
Sales & Account Management
Required Skills
Sales
Data Analysis
Requirements
  • BA/BS degree or equivalent practical experience.
  • 5-8+ years sales experience, preferably in the B2B SaaS space.
  • 3-5+ years people management experience leading Enterprise, Majors and/or MM teams.
  • Ability to work independently and prioritize effectively and balance multiple, disparate work streams.
  • Excellent analytical and problem solving skills.
  • Needs to possess a strong emotional intelligence and ability to inspire and develop direct reports.
  • Brings a strong work ethic; takes the initiative and think creatively to get the job done.
  • Must be able to coach teams that handle a full-cycle sales process - prospect to close.
Responsibilities
  • Recruit, mentor, and lead a team of high performing sales managers in the Majors space to uncover new business opportunities.
  • Actively participate in the sales cycle to bring executive alignment, sales leadership and strategic support.
  • Oversee pipeline creation, pipeline management, sales process.
  • Create, experiment and implement new ways of engaging with prospects to increase win rates and provide an amazing full-cycle customer experience.
  • Plan and deliver sales strategies to meet and exceed sales projections.
  • Analyze data and work with cross-functional counterparts to improve the product's vision and drive growth initiatives and market insights.
  • Coach and develop your team to develop future leaders for the organization.
  • Increase effectiveness of tools and communication channels by recognizing opportunities for innovation and proactively implementing new systems and processes.
  • Optimize resources and budget and partner with internal teams to execute sales strategy as we introduce enhancements to existing solutions and/or release new products.
  • Be a hands-on, scrappy mentor who enthusiastically looks forward to coaching and developing the team.
Desired Qualifications
  • Channel experience strongly preferred.
  • Experience coaching teams using MEDDPICC preferrable.

Dialpad offers an AI-powered platform that enhances customer engagement, sales, and team collaboration through features like real-time transcription, sentiment analysis, live coaching, and predictive customer satisfaction scores. This platform allows businesses to understand conversations as they happen and improve customer interactions. Dialpad distinguishes itself from competitors with its fast-paced product innovation and strategic partnerships, such as its collaboration with the Sacramento Kings basketball team. The company's goal is to utilize AI to enhance customer service and sales processes for a wide range of businesses.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$437.7M

Headquarters

San Ramon, California

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Dialpad's $300M ARR showcases its strong market position and growth potential.
  • The Surfboard acquisition enhances workforce management capabilities, attracting enterprise clients.
  • Recognition as Google Cloud Technology Partner of the Year boosts credibility and reach.

What critics are saying

  • Integration challenges from Surfboard acquisition may disrupt service delivery.
  • Rapid innovation pace could lead to quality control issues affecting customer satisfaction.
  • Dependence on partners like Google Cloud may pose risks if strategic directions change.

What makes Dialpad unique

  • Dialpad offers real-time transcription and sentiment analysis, enhancing customer interactions.
  • Its AI-powered platform supports sales, customer engagement, and team collaboration.
  • Dialpad's continuous innovation outpaces many competitors in the communications industry.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Phone/Internet Stipend

Gym Membership

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-2%
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At SaaStr AI Day 2025, Jim Palmer, Dialpad's Chief AI Officer (and co-founder of TalkIQ, which Dialpad acquired), shared the tactical playbook they used to build and scale their AI capabilities.

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SAN FRANCISCO, CA - November 12, 2024 - Dialpad, the leading AI-powered communications intelligence platform trusted by tens of thousands of enterprises worldwide, today announced the launch of Dialpad Support, marking a significant evolution of its Ai Contact Center solution into a complete next-generation platform that fundamentally transforms how businesses approach customer service.

Linqto
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Dialpad News: Dialpad Hits $300 Million In Annual Revenue

In addition to this financial success, Dialpad has announced the acquisition of Surfboard, a workforce management company, as part of its strategy to offer more integrated solutions within its platform.

INACTIVE