INACTIVE
Full-Time
Head Supplier Desk Associate
Posted on 4/19/2024
E-commerce platform for furniture and decor
Consumer Goods
Senior
Cambridge, MA, USA
Required Skills
Sales
Communications
Management
Requirements
- 1-3 years of E-commerce, corporate retail, management consulting, tech, sales, support or general account management experience preferred
- Articulate and persuasive communication skills, both written and verbal
- A track record of successful project and relationship management skills
- Innovative problem-solving skills, plus the ability to dissect and determine root causes of problems, then implement solutions
- Ability to multi-task and thrive in a fast-paced environment
- Proven ability to quickly get up to speed
- Growth mindset and enthusiasm about professional development
Responsibilities
- Act as the go-to person for our suppliers as they resolve day-to-day issues, and provide support by training and educating them on the use of Wayfair tools
- Work effectively across our global team to ensure efficient collaboration
- Build rapport with our suppliers and internal stakeholders
- Think critically about our internal processes, proposing and implementing solutions to improve efficiency, effectiveness, and the overall supplier experience
- Test new, innovative ideas in pilot programs, identifying patterns and recommending improvement opportunities
Wayfair is an e-commerce platform offering a diverse range of furniture, decor, and outdoor products, leveraging e-commerce and customer service technologies to provide an extensive selection for various styles and budgets.
Company Stage
IPO
Total Funding
$2.3B
Headquarters
Boston, Massachusetts
Founded
2002
Growth & Insights
Headcount
6 month growth
↑ 9%1 year growth
↓ -6%2 year growth
↓ -13%INACTIVE