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Petco

Retail pet supplies, grooming, veterinary care

Groomer

Personal Care & StylingConfirmed live in the last 24 hours
Full-timeFairfield, OH, USAIn-person

About the Job

Requirements

  • Successful completion of Petco's Pet Stylist Apprentice program, previous experience as a professional groomer, or completion of a technical grooming training program.
  • A high-school diploma or GED is preferred but not required.
  • Use grooming skills and knowledge to exercise independent judgment and solve routine to moderately complex problems, with guidance from the Grooming Salon Leader, Solutions Manager, or Store General Manager when necessary.
  • Demonstrate commitment to productivity, performance, and ownership of the role in the grooming salon.
  • Demonstrate strong attention to detail to execute grooming services accurately and to high standards.
  • Have genuine passion for animals and a desire to continue a career in pet grooming.
  • Have expert knowledge of dog breeds, grooming requirements, common health issues, and behaviors.
  • Demonstrate proficiency in breed-specific cuts, styling techniques, and grooming standards.
  • Have strong verbal and written communication skills for interactions with pet parents and grooming team members.
  • Be capable of handling pets of all sizes and temperaments with care and empathy.
  • Be available to work weekends, evenings, and holidays as required by the grooming schedule.
  • Be able to bend, kneel, lift up to 30 pounds as necessary, and stand for long periods; the role may require exposure to heights using a two-step ladder or other support tools.
  • Be able to work in a noisy and wet environment and spend much of the time in direct contact with pet parents and dogs.

Responsibilities

  • Perform professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parents' instructions, breed standards, and company policies and procedures.
  • Operate and maintain grooming instruments, including clippers, blades, shears, brushes, and dryers.
  • Prioritize each animal's well-being and safety, monitor pets for signs of discomfort, illness, or injury, and promptly report concerns to pet owners and store management.
  • Evaluate each pet's individual needs, including coat type, skin conditions, and temperament.
  • Interact professionally with pet parents, provide customer service, respond to grooming-related inquiries, offer grooming recommendations, and resolve questions or concerns in a timely manner.
  • Educate pet parents and provide customized recommendations on grooming maintenance, at-home care practices, and products to promote their pets' well-being.
  • Maintain a clean and safe grooming area and salon; disinfect and sanitize grooming tools and equipment; perform daily and weekly cleaning duties according to hygiene and sanitation policies; and complete other assigned cleaning and maintenance, including cleaning air filters, vents, and drains.
  • Apply Petco grooming policies, standards, and guidelines to ensure safety, quality, and consistency in grooming activities and maintain salon standards.
  • Train, support, and supervise entry-level trainees when the Grooming Salon Leader is absent.
  • Complete additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager.

About the Company

Petco

Retail pet supplies, grooming, veterinary care

Petco is a comprehensive retailer in pet care, offering a broad range of products and services for pet owners through both online and physical stores. It sells pet supplies and also provides grooming, training, and veterinary care, with additional subscription-based delivery services. Revenue comes from product sales, service fees, and loyalty program memberships (Pals Rewards). The company differentiates itself by delivering a one-stop experience that combines retail, services, and a rewards program, supported by an omnichannel presence. Its goal is to be a trusted, convenient partner for pet owners by providing convenient access to quality products and essential pet care services while building lasting customer relationships through rewards.

Company size
10,001+
Company stage
IPO
Headquarters
San Diego, CA
Founded
1965

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