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Legora

Collaborative AI workspace for legal workflows

Workplace Technology Specialist

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeStockholm, SwedenNo salary listed

About the Job

Requirements

  • You have 3+ years of hands-on IT support, workplace technology, desktop support, or similar experience in a tech company, or equivalent practical experience.
  • You have hands-on experience with Okta, ideally including administration such as users, groups, app assignments and single sign-on. You can troubleshoot macOS devices, common business applications, peripherals, and basic network issues, and work through problems methodically.
  • You can script, for example in Bash, and are comfortable working with Git/GitHub. You enjoy coding and automating things, and are keen to keep developing those skills.
  • You communicate clearly with technical and non-technical colleagues, and are patient, approachable, and calm when someone needs help quickly.
  • You thrive in a fast-paced startup environment, assess what's urgent, shift focus as priorities change, follow through on important work, and work well as part of a team.
  • You're comfortable following security and access procedures, handling employee information carefully, and escalating requests that need approval.
  • You're curious, take ownership, act quickly, notice recurring problems, and build practical improvements.
  • You're comfortable being present in the Stockholm office five days a week.

Responsibilities

  • Be a helpful, responsive first point of contact for employees. Troubleshoot Okta, laptop, application, account, peripheral, and connectivity issues through the shared service desk and in person. Keep people informed and escalate complex issues with clear diagnostics.
  • Help new hires get productive from day one by staging devices, completing approved account and access setup, checking equipment, and introducing colleagues to Legora's tools. Support offboarding and equipment returns, and help design and build an improved device and access lifecycle process.
  • Keep meeting rooms ready to use. Run regular audiovisual checks, troubleshoot conferencing equipment, and support all-hands, events, and important meetings alongside the Workplace Technology Lead and relevant teams.
  • Support the local hardware lifecycle, including provisioning, inventory, loaners, repairs, replacements, and returns. Keep asset records accurate and flag stock needs early.
  • Troubleshoot basic office Wi-Fi and wired connectivity problems. Gather useful information and work with the Workplace Technology Lead and IT Systems team on issues requiring deeper investigation.
  • Assist with office moves, desk setups, equipment installations, and vendor visits. Follow agreed checklists, test the work, and raise issues for the Workplace Technology Lead to resolve.
  • Help maintain badge readers, cameras, and other office technology by identifying faults and coordinating fixes under established processes; security owns access policy and monitoring.
  • Write scripts and automations and work in Git/GitHub so repeatable tasks become easier to prevent and resolve. Help test practical automation and AI-assisted support workflows with the team.
  • Write clear support guides and help upskill the wider team in scripting, Git-based workflows, and automation.

Desired Qualifications

  • Experience with Apple Business Manager and Jamf or another endpoint management platform, and identity, access, and collaboration tools such as OneLogin, JumpCloud, 1Password, Google Workspace, Microsoft 365, Slack, Jira, and Confluence.
  • Some knowledge of AI tools and how they can improve support and automation workflows.
  • Experience with meeting-room audiovisual and conferencing tools such as Zoom Rooms or Neat.
  • Exposure to office networking or physical-security hardware, such as Meraki, badge readers, or Verkada.
  • Experience with an IT service management platform such as Serval, Jira Service Management, ServiceNow, or Freshservice, and experience building integrations or workflow automation.

About the Company

Legora

Collaborative AI workspace for legal workflows

Legora builds an AI-powered, collaborative workspace for legal teams. Its platform helps law firms and corporate legal departments conduct research, review, drafting, and end-to-end legal workflows, all within a workspace that includes firm-specific and jurisdiction-specific context. The product works by providing an agentic AI assistant that can handle tasks across the legal process—research, drafting, reviewing, and workflow orchestration—tailored to each firm’s rules and the relevant laws of different jurisdictions. Legora differentiates itself from competitors by serving a very large existing customer base (tens of thousands of lawyers across 1,000+ organizations in 50+ markets), focusing specifically on legal work, and backing its platform with significant capital and big-name investors to scale its US expansion and its agentic workflows. The company’s goal is to broaden adoption of its AI-powered legal workspace globally and to enable efficient, context-aware legal work at scale.

Company size
501-1,000
Company stage
Late Stage VC
Total funding
$1.4B
Headquarters
Stockholms kommun, Sweden
Founded
2023

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