Sales Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

About the Role

Join Four Seasons as a Sales Coordinator supporting the Travel Industry Sales team across Europe. Based in our London office, this pivotal role provides sales, reporting, marketing, event and administrative support to a team of Account Directors and regional leadership, helping drive business growth across the global Four Seasons portfolio.

This is an excellent opportunity for a highly organised, service-focused professional who enjoys working in a fast-paced international environment and thrives on balancing multiple priorities while delivering exceptional support to both internal teams and external clients.

What You Will Do

• Support the day-to-day activities of the European Travel Industry Sales team, including client inquiries, meeting coordination and account support.
• Assist Account Directors with sales initiatives, client communications, presentations, webinars and follow-up activities.
• Maintain accurate client, account, lead and opportunity data within Salesforce and other CRM systems.
• Prepare sales reports, analytics and KPI tracking across Travel Industry, Wholesale and other sales segments.
• Coordinate client events, sales programs, webinars and marketing campaigns across Europe.
• Manage logistics, budgets, vendors, gifts, hotel chargebacks and event materials for WSO-led initiatives.
• Support newsletter distribution, invitations, client communications and other marketing activities.
• Monitor event and program expenditure and assist with ROI and performance reporting.
• Provide administrative support including calendars, invoices, expenses, office resources and project coordination.
• Maintain sales resources, hotel contacts and shared information used across the wider sales organisation.

What You Bring

• Previous experience in sales support, sales coordination, hospitality, travel, luxury service or a similar client-focused environment.
• Exceptional organisational skills with the ability to manage multiple projects, stakeholders and deadlines simultaneously.
• Strong attention to detail, particularly when working with CRM data, reports, budgets and event logistics.
• Excellent written and verbal communication skills in English; additional languages, particularly Russian, are an advantage.
• Strong proficiency in Microsoft Excel, PowerPoint, Word and other business applications.
• Experience with Salesforce, Golden Sales & Catering (GS&C), Marketo or similar CRM and marketing platforms is beneficial.
• Confidence interpreting sales performance data, KPIs, revenue trends and ROI metrics.
• A proactive, resourceful and collaborative approach, with the ability to work independently and as part of a team.
• Strong relationship-building skills and a commitment to delivering exceptional service.
• Flexibility to travel occasionally to support client events and sales programs across Europe.

Join Four Seasons and play a key role in supporting one of the world's leading luxury hospitality sales organisations, helping connect our global portfolio with the travel partners who drive our success.