Medical Assistant

Medical Assistant (MA) – Urology

Lake Cumberland Urology Associates

Who We Are

Lake Cumberland Urology Associates is committed to providing compassionate, patient-centered care in a professional and welcoming environment. Our team works collaboratively to support patients throughout their care experience while providing high-quality service and clinical support.

Position Summary

The Medical Assistant (MA) – Urology performs routine clinical and administrative duties in support of the urology practice. Working alongside physicians, providers, and clinical staff, the Medical Assistant helps prepare patients for examinations and procedures, supports the delivery of patient care, maintains accurate documentation, and assists with the daily operations of the practice.

Essential Functions

• Greets patients and assists with preparing them for examinations and treatments.
• Obtains and documents patient information, including vital signs, medical history, medications, and other relevant information.
• Prepares examination rooms and ensures appropriate supplies and equipment are available.
• Assists physicians and providers with examinations, treatments, and in-office procedures within the scope of the position.
• Collects and prepares specimens as directed and follows established procedures for handling and documentation.
• Communicates patient concerns and changes in condition to the appropriate provider or clinical team member.
• Accurately documents patient care and information in the medical record.
• Provides patients with instructions and information as directed by the provider.
• Maintains medical equipment and supplies, including stocking, cleaning, and organizing examination and procedure areas.
• Performs administrative and clerical duties as assigned, including scheduling, telephone communication, data entry, filing, and patient registration.
• Maintains patient confidentiality and follows established safety and infection-control practices.
• Provides exceptional customer service to patients, families, providers, and teammates.
• Performs other duties as assigned.

Education

• High school diploma or equivalent preferred.
• Completion of a Medical Assistant program preferred.

Experience

• Previous Medical Assistant or clinical healthcare experience preferred.
• Previous physician practice or specialty-care experience preferred.
• Urology experience is a plus but is not required.

Licenses & Certifications

• Medical Assistant certification or registration preferred if applicable to the position.
• Basic Life Support (BLS) certification preferred.

Required Skills

• Strong communication and interpersonal skills.
• Excellent customer-service skills and a patient-centered approach.
• Ability to maintain professionalism and patient confidentiality when assisting with sensitive medical concerns.
• Strong organizational skills and attention to detail.
• Ability to accurately document patient information and follow provider instructions.
• Ability to work effectively in a busy physician-practice environment.
• Ability to work both independently and collaboratively as part of a healthcare team.
• Critical-thinking skills and the ability to take appropriate action when needed.

Why Join Our Team?

At Lake Cumberland Urology Associates, you’ll have the opportunity to work closely with providers and teammates while supporting patients who require specialized urological care. This role is ideal for a Medical Assistant who enjoys direct patient interaction, a combination of clinical and administrative responsibilities, and working as part of a collaborative physician-practice team.

Equal Opportunity Employer

We are committed to providing equal employment opportunities to all applicants and employees and maintaining a workplace where individuals are treated with respect.