Senior Associate
Merchant Strategy & Operations
Posted on 4/2/2024
DoorDash

10,001+ employees

Local food delivery from restaurants
Company Overview
DoorDash is working to empower local communities and in turn, creating new ways for people to earn, work, and thrive. The company operates the largest food delivery platform in the United States.
Consumer Goods

Company Stage

Series H

Total Funding

$2.5B

Founded

2013

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

-9%
Locations
Seattle, WA, USA • Washington, DC, USA • San Francisco, CA, USA • Austin...
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
SQL
Marketing
Data Analysis
CategoriesNew
Growth Marketing
PR & Communications
Growth & Marketing
Requirements
  • 3+ years of experience in consulting, strategy, operations, banking, technology, or related experience
  • Analytical and dig deep to understand a problem, using both quantitative and qualitative data
  • SQL experience is a strong plus
  • Ownership mentality and excited to think about problems using first principles
  • Lead from the front and inspire followership across levels and functions
  • Communicate early and often and can distill complex topics into a summary for stakeholders at all levels -- both written and verbal
  • Build a plan to hit your goals and consistently operate with focus and drive
Responsibilities
  • Drive impact by improving Merchant retention on the platform
  • Improve Merchant experience across several pain points
  • Own the end-to-end strategy and execution that shape the success of Merchants on the platform
  • Report to the Senior Manager of Merchant Strategy & Operations
  • Solve challenging problems and build next generation of products and capabilities
  • Use data-driven decision-making to run and scale experiments
  • Bring ideas to life with a broad team including Product, Analytics, Operations, Sales, B2B Marketing, and Support
  • Operate at the lowest level of detail to understand the impact of decisions and iterate given insights from data
  • Create step-change improvement for merchants through regular engagement and operating at the lowest level of detail to identify their needs