Command and Control Center Engineer

BGIS is looking for a Command and Control Center Engineer to join the team in South Jordan, UT.

BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

The Command and Control Center Engineer is responsible for supporting a critical data center. Key job activities include monitoring compliance and contractual commitments, directing technical and administrative tasks related to the operation of the critical facility infrastructure and assuring compliance with BGIS policies and procedures in a 7 day a week/24-hour environment. The Command and Control Center Engineer demonstrates BGIS values in communications with the client and other team members. 

KEY DUTIES AND RESPONSIBILITIES:

Client Service Activities

• Maintain a positive and professional working relationship with internal and external clients. 
• Respond to client requests in a timely manner. 
• Answer emergency calls. 
• Maintain data century systems. 
• Monitor and control of all BMS, EPMS and life safety systems on a constant basis. 
• Participate in the preparation of analyses and reports on the data center infrastructure, develop project plans and conduct briefings and presentations. 
• Perform daily system health checks to ensure system accuracy and functionality. 
• Escalate abnormal incidents according to site protocol. 
• Act as point of contact for management, site engineers and maintenance team. 
• Respond to all alarm notifications/upset condition, work with site management and facilities team to resolve issues in a safe and timely manner. 
• Document and record all change of state actions. 
• Assist with training of facility engineers. 
• Contribute to the completion of other key initiatives as assigned.

Required Education, Knowledge, and Abilities

• High School Diploma equivalent.
• Experience with power, electrical and mechanical equipment including emergency generators, critical and essential PDUs, UPS, switchgear, air handling units, computer grade cooling systems, chillers, CRAC/CRAH units, DC power systems, and building monitoring/control systems.
• Ability to interpret blueprints/CAD drawings. 
• Excellent communication to relay important information in verbal and written format building on-going positive relationship with the client and internal team members. 
• Team play committed to work in a quality environment. Must be willing to perform various other job related duties as requested. 
• Ability to multi-task in a fast-paced critical environment and pro-actively problem solve. 
• Working knowledge of Microsoft Office Suite including Word, Excel and Outlook.

Physical Demands and Work Environment  

• Ability and willingness to travel. 
• Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.
• Requires ability to work as needed including various shifts, weekends, holidays and overtime. 

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

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