Officer – Stakeholder Engagement

Job Description

Job Summary

The Officer, Stakeholder Engagement will be responsible for supporting the organisation’s engagement with internal and external stakeholders, including patients, community groups, government agencies, healthcare providers, and the public. The role will be responsible for building and maintaining relationships, promoting health awareness, facilitating effective communication, and gathering feedback to advance organisational objectives and improve healthcare service delivery.

Responsibilities

• Plan, organise, and execute stakeholder engagement activities, health awareness campaigns, and outreach programmes.
• Develop and disseminate health education materials, including newsletters, press releases, presentations, and social media content.
• Maintain and update stakeholder databases, tracking engagement activities, health education outcomes, and feedback.
• Organise and participate in stakeholder meetings, community forums, workshops, and public health events, ensuring effective representation of the organisation.
• Gather, document, and analyse feedback from patients, community members, and partners to inform organisational strategies and service improvements.
• Coordinate with clinical and administrative departments to ensure consistent messaging and alignment of engagement activities.
• Prepare detailed reports and presentations on stakeholder engagement activities, health awareness outcomes, and recommendations for management.
• Support the development and implementation of public health awareness and education initiatives.

Qualifications

• 3–5 years’ professional experience in stakeholder engagement, public relations, health communications, community outreach, or a related field, preferably in healthcare or public health.
• Bachelor’s degree in Communications, Public Health, Social Sciences, Marketing, or a related discipline.
• Demonstrated experience in organising health events, campaigns, or outreach programmes.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency in digital communication tools, social media platforms, and stakeholder management software.
• Strong organisational and project management skills.
• Experience in developing and analysing feedback mechanisms.
• Knowledge of healthcare or public health engagement standards is an advantage.
• Must be a resident of Imo State or open to relocation.

Additional Information