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Real Estate Council of Ontario

Director, People & Culture

HR Generalist & Employee RelationsPosted on Nov 9
Full-timeToronto, ON, CanadaCA$142k - CA$177.1k

About the Job

Requirements

  • A bachelor's degree or equivalent combination of education and experience in business, management, organizational development, public administration, human resources or a related discipline.
  • At least 10 years of progressive leadership experience, including leading enterprise people, organizational, talent, transformation, corporate services or related strategic initiatives.
  • Ability to advise senior executives and translate organizational strategy into workforce, capability, culture and organizational actions.
  • Strategic planning, organizational effectiveness, change leadership and stakeholder management capability, including experience leading complex cross-functional initiatives.
  • Broad working knowledge of contemporary people practices, including workforce planning, talent, performance, succession, employee experience, total rewards and employee relations; this depth may come from HR leadership or adjacent strategic leadership roles.
  • Understanding of employment-related risk and governance, and judgment to engage legal counsel or specialist expertise when required.
  • Business and financial acumen, including ability to assess workforce investments, trade-offs, organizational risk and return on people initiatives.
  • Demonstrated use of data, analytics and technology to inform decisions, measure outcomes and improve organizational effectiveness.
  • Executive communication, facilitation, influence and relationship-building skills, including ability to navigate ambiguity and constructively challenge at senior levels.
  • Experience leading, developing and enabling high-performing teams and building effective partnerships across functions and levels.

Responsibilities

  • Develop and execute a multi-year People & Culture strategy aligned with RECO's corporate strategy, mandate and business priorities.
  • Translate enterprise priorities into people, workforce and culture outcomes, roadmaps, measures and accountabilities.
  • Advise the CEO and Executive Leadership Team on organizational implications, people risks, leadership effectiveness and strategic workforce investments.
  • Monitor external workforce, labour market and regulatory trends and recommend actions to strengthen organizational readiness.
  • Lead enterprise workforce planning to identify critical roles, future capabilities, capacity requirements, succession risk and talent dependencies.
  • Advise on organizational design, role clarity, spans and layers, operating models and workforce deployment to improve effectiveness and accountability.
  • Use scenario planning and workforce data to inform short- and long-term headcount, capability and resource decisions.
  • Partner with leaders on workforce actions including build, buy, borrow, redeploy, reskill and succession strategies.
  • Advance RECO's culture, values and leadership expectations and embed them in everyday behaviours, decisions and people practices.
  • Establish an enterprise leadership and capability strategy that strengthens current performance and builds future-ready skills.
  • Sponsor leadership development, learning priorities and targeted capability-building based on organizational needs and evidence.
  • Use employee listening, engagement insights and organizational diagnostics to identify culture opportunities and guide action.
  • Set the enterprise talent strategy to attract, assess, select, onboard and retain talent aligned with current and future needs.
  • Build sustainable talent pipelines and internal mobility approaches for critical and hard-to-fill capabilities.
  • Ensure recruitment practices support quality of hire, candidate experience, fairness, efficiency and organizational values.
  • Use talent market intelligence and recruitment analytics to inform workforce decisions and improve outcomes.
  • Build relationships with other regulators and delegated administrative authorities to identify leading practices and collaboration opportunities.
  • Represent RECO in sector and regulatory forums relating to education, competency and professional standards.
  • Sponsor or lead significant procurement, partnership and service-delivery decisions for the education portfolio in accordance with organizational authorities and governance requirements.
  • Lead enterprise performance management and talent review processes that reinforce clear expectations, accountability, feedback and differentiated performance.
  • Establish succession and talent management frameworks for critical roles, leadership continuity and high-potential talent.
  • Connect development planning and career growth to organizational capability needs and succession priorities.
  • Provide executive-level insights on talent health, performance trends, succession depth and organizational capability gaps.
  • Set the strategy for employee experience and engagement, using evidence and feedback to strengthen trust, effectiveness and retention.
  • Provide strategic guidance to leaders on complex employee relations, performance, workplace issues and organizational change, escalating material risks as appropriate.
  • Ensure employee relations practices are fair, consistent, timely and aligned with RECO's values, policies and legal obligations.
  • Oversee sensitive investigations and workplace matters through the HR team, legal counsel or external specialists as appropriate.
  • Lead the strategic direction for compensation, benefits, recognition and related reward programs to support attraction, retention, performance and financial sustainability.
  • Ensure compensation structures and variable pay approaches are market-informed, equitable, governed and aligned with organizational priorities.
  • Advise executive leadership on reward strategy, workforce cost implications and material changes to compensation or benefit programs.
  • Oversee administration and governance of total rewards programs through internal and external partners.
  • Set the roadmap for people technology and HR digital modernization, including HRIS, talent systems, automation and employee or leader self-service.
  • Establish people metrics and analytics that provide insight into workforce health, talent outcomes, organizational risk and progress against strategy.
  • Drive simplification, standardization and continuous improvement of HR processes, service models and controls.
  • Ensure appropriate governance of people data, records, privacy, reporting and system integrity.
  • Maintain an effective people governance framework, including policies, delegated authorities, employment practices and risk controls.
  • Ensure compliance with applicable employment, human rights, accessibility, occupational health and safety, pay equity, privacy and related obligations, working with legal and specialist advisors as required.
  • Identify and escalate material people, culture and workforce risks and develop practical mitigation strategies.
  • Support executive and Board-level people governance matters, including succession and CEO performance processes, as required.
  • Lead, develop and enable a high-performing HR team with clear accountabilities, strong business partnership and the capabilities required to deliver the People & Culture strategy.
  • Establish the HR operating plan, budget, service expectations, priorities and performance measures, and ensure disciplined delivery against commitments.
  • Lead or sponsor enterprise change initiatives where workforce, leadership, culture or organizational effectiveness are critical to success.
  • Select and manage external partners and specialist resources where additional expertise or capacity is required.

Desired Qualifications

  • A professional Human Resources designation such as CHRL or CHRE, formal HR education, or HR functional experience is considered an asset.
  • Knowledge of TRESA and Ontario’s real estate regulatory environment is considered an asset.
  • Knowledge of Ontario Public Service or Broader Public Sector is considered an asset.

About the Company

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