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IRIS

Delivers accountancy, payroll, and education software

Reporting Services Developer

Business IntelligenceUpdated on Nov 10
Full-timeRemote in IndiaNo salary listed

About the Job

Requirements

  • Strong written and verbal communication skills.
  • Ability to diagnose, investigate, and resolve issues.
  • Strong analytical abilities.
  • Excellent organisational skills.
  • Ability to work autonomously and collaboratively.
  • Excellent attention to detail.

Responsibilities

  • Meet deadlines and deliver on requirements.
  • Keep the Service Desk logging system accurate and up to date, including adding detailed notes to calls.
  • Collaborate with existing Report Developers to provide report development services.
  • Design reports using SQL Server Reporting Services, Power BI, and the in-house Report Designer.
  • Proactively offer solutions and maintain a high level of service.
  • Use remote access technology, knowledge sources, and diagnostic tools to resolve tickets or direct them to appropriate teams.
  • Identify recurring incidents or requests and raise awareness.
  • Assist with technical and non-technical how-to queries as needed.
  • Maintain accurate information to reduce stakeholder impact, including technical data for support forums and internal documentation.
  • Participate in team projects to improve report quality and service efficiency.
  • Engage in continuous learning and development activities within the team.
  • Review internal procedures regularly for accuracy and propose necessary alterations.
  • Maintain a solid understanding of the iSAMS and Ed:gen products and stay current with system developments.
  • Undertake other reasonable tasks or projects that support iSAMS and Ed:gen business needs and align with capabilities.
  • Attend in-person events such as team meetings.

About the Company

IRIS

Delivers accountancy, payroll, and education software

IRIS Software Group provides software solutions for businesses and schools, focusing on accountancy, payroll, and education management. Its products automate core tasks, from accounting and payroll to student administration, with options for cloud or on-premises deployment. The company has grown through strategic acquisitions, notably HgCapital's 2011 investment, giving it a broader product range and UK reach, while staying customer-focused since 1978. Its goal is to maintain leadership in the UK software market by expanding offerings and deepening understanding of client needs.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$132.3M
Headquarters
Slough, United Kingdom
Founded
1978

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