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Full-Time

IT Service Management Specialist

Confirmed live in the last 24 hours

Point72

Point72

1,001-5,000 employees

Global multi-strategy asset management firm

Financial Services
Fintech

Compensation Overview

$125k - $225kAnnually

+ Bonus

Senior

United States

Category
IT Project Management
System Administration
IT & Security
Required Skills
Communications
Management
JIRA
Requirements
  • Bachelor’s degree in an IT related field or a minimum of 5 years of relevant recent experience
  • Strong understanding of ITSM best practice processes, with configuration management and asset management industry experience
  • Hands-on experience with industry standard enterprise change, configuration and asset management system tools (such as JSM, Device42, ServiceNow, BMC, etc.), including a solid understanding of CMDB platform architecture and database schemas. Must be able to code and develop reports, data extracts and other configuration changes on the platform
  • Demonstrable understanding of the pressures and demands of working in a large and complex technical environment
  • A “can do” attitude is a must
  • Familiarity with configuration management concepts and best practices, including CI/CD pipelines, version control, and IT asset lifecycle management
  • Excellent analytical and problem-solving skills, with a strong attention to detail.
  • Solid understanding of IT infrastructure components, such as servers, networks, storage systems, and virtualization technologies
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders
  • ITIL Foundation certification or relevant ITSM certifications with specific focus on ITAM and ITOM practices
  • Commitment to the highest ethical standards
Responsibilities
  • Lead the implementation and configuration of CMDB platform, ensuring delivery of all key integrations between Device 42, Jira Service Management and other related upstream and downstream systems
  • Manage and document all requirements in BRDs along with functional architecture of the platform
  • Ensure CMDB data is accurate; determine best practices for updating data through automation, integrations, and manual input
  • Plan and Implement Asset Lifecycle Management workflows in JSM and Device42
  • Create and maintain reports for managing and tracking data quality (ex: orphaned assets, data center asset reports, obsolescence reports etc.)
  • Present the roadmap and user guide and for CMDB stakeholders to ensure appropriate understanding of the system, usage and its relationship to other key IT processes
  • Complete the integration and track the adoption of the CMDB data within functional areas across security operations, and change, problem, and release management
  • Evaluate industry innovations, maturity, trends, and changes regularly to plan and recommend improvements to the existing configuration database (Device42 CMDB)
  • Establish procedures and compliance of naming conventions to identify object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases, and templates

Point72 Asset Management is a global firm that invests in multiple asset classes and strategies worldwide, focusing on deploying discretionary long/short equity, systematic, and macro investing strategies, complemented by a growing portfolio of private market investments.

Company Stage

Private

Total Funding

$600M

Headquarters

Stamford, Connecticut

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Working at Point72 offers exposure to a wide range of industries and sectors, enhancing professional growth and learning opportunities.
  • The firm's involvement in high-profile investments, such as Sphere Entertainment and Overland AI, positions employees at the forefront of industry innovation.
  • Point72's global reach allows for potential international career opportunities and cross-cultural experiences.

What critics are saying

  • The broad investment strategy may lead to overextension and difficulty in maintaining focus on core competencies.
  • High volatility in sectors like entertainment and pharmaceuticals could impact the firm's financial stability and employee job security.

What makes Point72 unique

  • Point72's diversified investment strategy spans multiple sectors, from entertainment to pharmaceuticals, showcasing a broad and adaptable investment approach.
  • The firm's significant stake in innovative startups like Overland AI highlights its focus on cutting-edge technologies and future-oriented industries.
  • Point72's global presence, with investments managed by entities like Point72 Hong Kong Ltd and Point72 Middle East FZE, provides a competitive edge in accessing diverse markets.

Benefits

Fully-paid health care benefits

Generous parental and family leave policies

Mental and physical wellness programs

Volunteer opportunities

Non-profit matching gift program

Support for employee-led affinity groups representing women, minorities and the LGBT+ community

Tuition assistance

A 401(k) savings program with an employer match and more