Full-Time

IT Service Management Specialist

Confirmed live in the last 24 hours

Point72

Point72

201-500 employees

Global asset management and investment strategies

Quantitative Finance
Financial Services

Compensation Overview

$125k - $225kAnnually

+ Bonus

Senior

Remote in USA

Category
IT Project Management
IT & Security
Required Skills
ServiceNow
Requirements
  • Bachelor’s degree in an IT related field or a minimum of 5 years of relevant recent experience
  • Strong understanding of ITSM best practice processes, with configuration management and asset management industry experience
  • Hands-on experience with industry standard enterprise change, configuration and asset management system tools (such as JSM, Device42, ServiceNow, BMC, etc.), including a solid understanding of CMDB platform architecture and database schemas. Must be able to code and develop reports, data extracts and other configuration changes on the platform
  • Demonstrable understanding of the pressures and demands of working in a large and complex technical environment
  • A “can do” attitude is a must
  • Familiarity with configuration management concepts and best practices, including CI/CD pipelines, version control, and IT asset lifecycle management
  • Excellent analytical and problem-solving skills, with a strong attention to detail.
  • Solid understanding of IT infrastructure components, such as servers, networks, storage systems, and virtualization technologies
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders
  • ITIL Foundation certification or relevant ITSM certifications with specific focus on ITAM and ITOM practices
  • Commitment to the highest ethical standards
Responsibilities
  • Lead the implementation and configuration of CMDB platform, ensuring delivery of all key integrations between Device 42, Jira Service Management and other related upstream and downstream systems
  • Manage and document all requirements in BRDs along with functional architecture of the platform
  • Ensure CMDB data is accurate; determine best practices for updating data through automation, integrations, and manual input
  • Plan and Implement Asset Lifecycle Management workflows in JSM and Device42
  • Create and maintain reports for managing and tracking data quality (ex: orphaned assets, data center asset reports, obsolescence reports etc.)
  • Present the roadmap and user guide and for CMDB stakeholders to ensure appropriate understanding of the system, usage and its relationship to other key IT processes
  • Complete the integration and track the adoption of the CMDB data within functional areas across security operations, and change, problem, and release management
  • Evaluate industry innovations, maturity, trends, and changes regularly to plan and recommend improvements to the existing configuration database (Device42 CMDB)
  • Establish procedures and compliance of naming conventions to identify object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases, and templates

Point72 is an asset management firm that focuses on various investment strategies, including discretionary long short equity, systematic investing, and macro strategies. The firm also invests in private markets, catering to a wide range of clients such as institutional investors, high-net-worth individuals, and family offices. Point72 operates in major financial centers around the world, using its expertise to find and take advantage of investment opportunities across different asset classes and regions. Unlike many competitors, Point72 aligns its earnings with client success through management fees and performance-based incentives. The firm aims to create superior returns for its clients while promoting a culture of excellence and supporting community initiatives through its ESG efforts.

Company Stage

Private

Total Funding

$908M

Headquarters

Stamford, Connecticut

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Point72's investment in AI-driven strategies aligns with industry trends for enhanced decision-making.
  • The firm's focus on ESG products meets growing investor demand for sustainable investments.
  • Point72's adoption of 'quantamental' investing offers a competitive edge in the market.

What critics are saying

  • High executive turnover, like Tony Paquette's departure, could disrupt strategic direction.
  • Integration challenges may arise from hiring Ilya Gaysinskiy from a different corporate culture.
  • Investments in volatile sectors, like Sphere Entertainment, expose Point72 to potential risks.

What makes Point72 unique

  • Point72 leverages a multi-strategy approach, including discretionary long/short equities and macro investing.
  • The firm operates in major financial hubs, enhancing its global investment reach.
  • Point72's commitment to ESG efforts differentiates it in the asset management industry.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Fully-paid health care benefits

Generous parental and family leave policies

Mental and physical wellness programs

Volunteer opportunities

Non-profit matching gift program

Support for employee-led affinity groups representing women, minorities and the LGBT+ community

Tuition assistance

A 401(k) savings program with an employer match and more