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Groupement Les Mousquetaires

Co-owned European multi-brand retailer group

Manager Drive

Checkout & Customer ServicePosted on Nov 11
Full-timeNanteuil-le-Haudouin, FranceIn-person

About the Job

Requirements

  • Hold higher commercial education, such as Bac+2 or Bac+3.
  • Have at least 2 years of experience as a department manager or assistant manager.
  • Have the ability to bring teams together and build trusted, close relationships with customers, providing advice and added value.

Responsibilities

  • Manage the team through planning, training, organization, supervision, and daily engagement.
  • Oversee customer service, including order tracking, order preparation and handover, service quality, customer relations, dispute management, and application of the group's procedures.
  • Monitor business metrics, including out-of-stock rates, dashboards, revenue, margins, quotas, and preparation times.
  • Ensure product availability, monitor substitution rates, and maintain the consistency of the e-commerce offering.
  • Manage and develop the Drive department.

About the Company

Groupement Les Mousquetaires

Co-owned European multi-brand retailer group

Groupement Les Mousquetaires is a European, multi-brand retail group operating in Portugal, France, Poland, and Belgium with banners Intermarché, Bricomarché, and Roady. Local store owners participate in management, giving near-community focus and a shared governance model, while offering groceries, home improvement goods, and automotive services through its network. This structure blends multiple brands with a cooperative-style ownership approach, enabling close local ties and tailored assortments different from fully centralized chains. Its goal is to maximize proximity to communities by leveraging local ownership and diverse formats to serve customers, partners, and employees.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Alcanena, Portugal
Founded
1969

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