Patient Representative
Ivy Rehab
Patient Representative
Ivy Rehab
National outpatient rehab network delivering therapies
State of Location:
New YorkPosition Summary:
Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.Job Description:
Patient Representative– Part-time
Northport, NY
Ivy Rehab Network
$18-$20/hr
Why Choose Ivy?
Best Employer:A prestigious honor to be recognized byModern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
#ortho-fo
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
Ivy Rehab operates a nationwide network of outpatient therapy clinics delivering physical, occupational, speech, and ABA therapy, with centralized management support while clinics retain local autonomy. Patients can receive free consultations without a physician referral and appointment times are often available within 24 hours. Services cover adults and children, including a strong pediatric focus through Ivy Rehab for Kids, and use techniques like the AlterG treadmill, Dry Needling, and the McKenzie Method. The company grows by opening new clinics and by acquiring or partnering with existing practices to expand its footprint.
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