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Carbon Health

Primary, urgent, and telehealth care platform

Mental Health Specialist - Collaborative Care (CoCM)

Mental & Behavioral HealthPosted on Nov 10
Full-timeRemote in USA$97k /yr

About the Job

Requirements

  • Hold an active, unrestricted California license in an applicable mental health discipline.
  • Be willing and able to obtain and maintain the required Washington State license.
  • Have at least one year of experience working in a Collaborative Care Model setting.
  • Have educational preparation and licensure in an applicable mental health profession, such as Licensed Mental Health Counselor or Licensed Professional Counselor; Licensed Marriage and Family Therapist; Licensed Clinical Social Worker or another appropriately licensed social work professional where eligible for the role.
  • Have experience supporting patients with common mental health conditions.
  • Be familiar with evidence-based behavioral health interventions and clinical outcome monitoring.
  • Have strong communication, organization, and care coordination skills.
  • Be able to work collaboratively with primary care providers, Psychiatric Consultants, and other members of an integrated care team.
  • Be comfortable using electronic health records, patient registries, and other clinical documentation systems.
  • Be able to work a consistent full-time schedule Monday through Friday, 8:00 a.m.–5:00 p.m.
  • Be able to work effectively in a fully remote clinical environment.
  • Have strong attention to detail and a commitment to timely, accurate documentation.
  • Be able to manage a defined patient caseload and prioritize follow-up based on clinical needs.
  • Commit to patient confidentiality, professional ethics, and applicable clinical and regulatory standards.
  • Successfully complete applicable credentialing, background checks, and other employment requirements.

Responsibilities

  • Support the mental and physical healthcare needs of patients on an assigned caseload in coordination with their medical providers and, when appropriate, other mental health professionals.
  • Screen and assess patients for common mental health and substance use disorders using appropriate clinical tools and established protocols.
  • Facilitate patient engagement, treatment participation, and timely follow-up.
  • Educate patients about common mental health and substance use conditions, available treatment options, and strategies for managing their care.
  • Coordinate care across the primary care team and help patients navigate appropriate behavioral health resources.
  • Provide brief, evidence-based behavioral interventions tailored to patients' needs and treatment goals.
  • Apply behavioral activation, problem-solving treatment, motivational interviewing, and other appropriate brief interventions.
  • Support patients in developing practical strategies to manage symptoms and improve daily functioning.
  • Help patients identify barriers to treatment engagement and work collaboratively to address them.
  • Systematically track patient symptoms, treatment response, and clinical progress using validated measures and established workflows.
  • Conduct follow-up with patients by telephone or other approved remote methods to monitor symptom changes, treatment adherence, side effects, and potential complications.
  • Support psychotropic medication management by monitoring treatment effectiveness, adherence, and reported side effects, and communicating relevant findings to prescribing medical providers.
  • Identify patients who are not improving as expected and coordinate appropriate follow-up with the care team.
  • Participate in regularly scheduled caseload consultations, typically weekly, with the Psychiatric Consultant.
  • Help prepare and review cases involving patients who are new to the caseload, experiencing limited improvement, or requiring additional clinical attention.
  • Communicate consultation recommendations to the patient's medical provider and support appropriate follow-through.
  • Facilitate treatment plan adjustments in collaboration with the medical provider and Psychiatric Consultant.
  • Help identify patients who may benefit from more intensive treatment or specialized mental health services.
  • Maintain accurate patient tracking and follow-up information in the designated patient registry and other required clinical systems.
  • Document patient contacts, clinical progress, treatment recommendations, and follow-up plans in the electronic health record and other applicable systems.
  • Use registry data to identify patients who need follow-up, re-engagement, or additional clinical support.
  • Ensure documentation and care recommendations are accessible to the medical provider, Psychiatric Consultant, and other treating professionals as appropriate.
  • Support consistent use of measurement-based care and population-based tracking workflows.
  • Facilitate referrals to clinically indicated services outside the organization, including specialty mental health care, substance use treatment, social services, housing assistance, and vocational rehabilitation.
  • Coordinate with the care team when a patient's needs exceed the scope of the current treatment plan or available services.
  • Work with patients who have achieved their treatment goals to develop relapse-prevention and self-management plans before discharge from the caseload.
  • Support transitions in care to promote continuity and sustained progress.

About the Company

Carbon Health

Primary, urgent, and telehealth care platform

Carbon Health provides primary, urgent, and virtual care through a hybrid model that combines offline clinics with an online platform. Patients can book same-day appointments and receive care either in person or via a mobile app, enabling convenient access to healthcare. The service works by offering flexible scheduling, via a mobile app and clinics, with care delivered through physicians who conduct visits—billing is handled as standard service fees paid out-of-pocket or through insurance, and the company also offers prescription delivery. Unlike many providers, Carbon Health does not require memberships and accepts most major insurance plans, broadening access for a wide range of patients. The goal is to make healthcare simpler and more reachable by leveraging technology to connect patients with timely, quality care wherever they are.

Company size
1,001-5,000
Company stage
Bankrupt
Total funding
$616.8M
Headquarters
San Francisco, CA
Founded
2015

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