S

Star Mountain Capital

IT Coordinator

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • A bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field is preferred.
  • At least two years of experience in IT support, IT operations, systems administration, or a related technology role.
  • Experience supporting Microsoft Windows and Microsoft 365 environments.
  • Working knowledge of hardware, software, networking, and cybersecurity best practices.
  • Strong troubleshooting, organizational, communication, and problem-solving skills.
  • Ability to manage multiple priorities and coordinate effectively with employees, vendors, and external IT providers.
  • A proactive, responsive, and service-oriented approach.
  • High integrity, professionalism, accountability, and discretion.

Responsibilities

  • Oversee day-to-day IT operations and employee technology support for the NYC office.
  • Serve as the primary on-site point of contact for NYC employees’ technology needs and troubleshooting.
  • Coordinate technology onboarding and offboarding for NYC employees, including laptops, equipment, software, accounts, and system access.
  • Manage Tampa office technology, including networks, printers, conference room systems, workstations, and other hardware.
  • Maintain accurate inventories of NYC hardware, software, licenses, and other IT assets.
  • Coordinate with the firm’s broader IT resources and external IT and cybersecurity providers to troubleshoot issues and support technology initiatives.
  • Assist with technology vendors, software licensing, equipment orders, renewals, and service relationships.
  • Maintain IT documentation, procedures, system information, and employee training materials.
  • Support cybersecurity, access controls, data protection, and technology-related compliance initiatives.
  • Proactively identify technology issues and recommend improvements to enhance reliability, efficiency, and the NYC employee experience.
  • Support technology projects and system implementations as needed.

Desired Qualifications

  • Financial services or asset management experience is a plus.

About the Company

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, United States
Founded
1985

Recently Posted Jobs

Explore more opportunities at Star Mountain Capital

See more jobs