Workforce Planning Analyst

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.  If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you. 

The Workforce Planning Analyst, under moderate supervision, builds processes, tools, and methods to support workforce planning activities within the organization. This role involves collecting and analyzing workforce data, forecasting staffing needs, and contributing to the development of strategies to ensure the organization has the right number of employees with the right skills. The Workforce Planning Analyst will work closely with the Workforce Planning Supervisor and other People & Culture team members to align workforce planning with business goals.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Springfield, MO; or Monett, MO. 

All positions, regardless of location, may require an in-person interview or onboarding requirement to verify your identity.   

What you’ll be responsible for:

• Leads small-scale workforce planning initiatives and projects with supervision. Provides administrative support for mid to large-scale projects.
• Contributes to process improvements and assists in implementing new workforce planning tools and methods.
• Supports workforce planning projects by managing assigned tasks, tracking deadlines, and providing status updates to ensure timely completion.
• Collects and validates workforce data from multiple sources.
• Analyzes workforce data to identify trends, gaps, and emerging issues.
• Develops and updates workforce forecasts for assigned departments, business units, or roles.
• Partners with People & Culture and department leaders to align short-term workforce needs with operational plans.
• Prepares and delivers reports on workforce metrics and planning outcomes to stakeholders.
• Supports compliance with operational policies and relevant regulations in workforce planning activities.
• May perform other job duties as assigned.

What you’ll need to have:

• Minimum of 18 months of HR, workforce planning, organization development, industrial psychology, data science or talent development experience or a relevant combination of education and experiences to successfully perform the essential functions of the job.

What would be nice for you to have:

• Bachelor’s degree.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel and other data analysis tools.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively within a team environment.
• High level of accuracy and attention to detail in all aspects of work.
• Strong organizational and time management skills.
• Process mapping and workflow design.
• Ability to work with confidential materials and employee information. 

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. 

Why Jack Henry?

At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. 

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. 

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. 

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. 

Please be aware that Jack Henry recruiters will only email you from our domain, jackhenry.com. If you receive an email from any other domain, please do not click any of those links, open attachments, or share personal information.

Requests for full corporate job descriptions may be requested through the interview process at any time.