Full-Time

City Manager

Confirmed live in the last 24 hours

Deliveroo

Deliveroo

5,001-10,000 employees

Online food delivery connecting customers and restaurants

Food & Agriculture
Consumer Software

Mid

Leeds, UK

Hybrid role requiring 2-3 days in the office and 2-3 days field/home working.

Category
Strategy Development
Business Development
Business & Strategy
Required Skills
Sales
Data Analysis
Requirements
  • 4+ years experience in account/relationship management, sales or strategy roles
  • Results and target oriented
  • Comfortable using and understanding data on restaurant partners and city/area performance to identify areas for improvement
  • A mixture of field based (2-3 days per week) and office/home working (2-3 days per week)
  • If you don't feel you meet all of the requirements, please still apply, we'd love to hear from you!
Responsibilities
  • Be the local expert for South Yorkshire & Lincolnshire. This means knowing the restaurant industry inside and out, and being the face of Deliveroo in the area.
  • Draw insights from data to improve our customer proposition neighbourhood by neighbourhood
  • Account management for top restaurant partners in the area, leading negotiations and optimising partner performance on the Deliveroo platform for growth
  • Work with the account manager for the local area to grow local hero brands
  • Identify and sign up new and top local favourites to Deliveroo and setting them up for success
  • Lead the local business development managers and be the day-today contact for coaching, priority setting and deal making
  • Map out the local sales strategy, identifying the most important value proposition gaps to close and areas to focus on.
  • Understand and improve our customer offering in the area through acquiring/having local knowledge. This will involve improving our selection, optimising restaurant operations, and working on the area's strategy plan alongside a Regional Manager, operations and account management teams
  • Maximise the potential of marketing opportunities in the area by encouraging restaurant participation

Deliveroo connects customers with a variety of restaurants through its online food delivery service, allowing users to place orders via a website or mobile app. Once the food is prepared, delivery riders bring it directly to the customer's home, enabling restaurants to reach more customers without managing their own delivery. The company earns revenue through commissions from restaurants and delivery fees from customers, and it also offers a subscription service for unlimited free delivery. Deliveroo aims to enhance the food delivery experience while engaging in community initiatives to strengthen its public image.

Company Stage

N/A

Total Funding

$1.6B

Headquarters

London, United Kingdom

Founded

2013

Growth & Insights
Headcount

6 month growth

2%

1 year growth

11%

2 year growth

4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Deliveroo's diverse restaurant partnerships, ranging from fast food to high-end eateries, offer customers a wide array of dining options.
  • The launch of exclusive services like Plus Diamond and VIP schemes aims to attract high-spending customers, potentially increasing revenue.
  • Collaborations like the 'Hydration Station' initiative with Humantra show Deliveroo's commitment to rider welfare, which can improve rider satisfaction and retention.

What critics are saying

  • The food delivery market is highly competitive, with major players like DoorDash and Delivery Hero posing significant threats.
  • Recent financial losses and a 'sell' rating from Shore Capital indicate potential financial instability and investor skepticism.

What makes Deliveroo unique

  • Deliveroo's three-sided marketplace model efficiently connects customers, restaurants, and delivery riders, providing a seamless and integrated service.
  • The company's subscription service, Deliveroo Plus, offers unlimited free delivery, enhancing customer loyalty and providing a steady revenue stream.
  • Deliveroo's involvement in community initiatives, such as providing free meals to NHS workers, strengthens its public image and community ties.

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