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Libra Solutions

Automates litigation documentation; offers pre-settlement funding

CMS Integration Specialist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USANo salary listedRemote

About the Job

Requirements

  • A high school diploma or GED is required.
  • Three or more years of experience in legal technology, SaaS onboarding, customer success, or the personal injury industry is preferred.
  • Familiarity with Case Management Systems such as Litify, Filevine, or SmartAdvocate is preferred.
  • Project management knowledge is helpful, along with strong organizational skills.
  • Proficiency and confidence in leading virtual demos and client-facing calls.
  • Ability to translate technical concepts into practical workflow benefits.
  • Strong problem-solving ability and ability to work cross-functionally.

Responsibilities

  • Manage the full lifecycle of Case Management System integrations, from initial demo through activation, go-live, and post-go-live follow-up.
  • Serve as the primary point of contact for law firms at and after integration on their MoveDocs integration.
  • Partner with Business Development Executives to support outreach, demos, and integration commitments.
  • Deliver monthly integration objectives and overall customer satisfaction as measured by the voice-of-customer program.
  • Conduct firm-facing training sessions to drive platform adoption and utilization.
  • Monitor integration health and proactively re-engage firms where usage declines.
  • Troubleshoot basic integration issues and escalate technical matters appropriately.
  • Coordinate with Product and Engineering to support enhancements and feedback loops.
  • Track integration metrics, appointment-volume impact, and platform-utilization trends.
  • Maintain clear documentation of integration workflows and best practices.
  • Assist in onboarding and training new team members.

Desired Qualifications

  • A four-year college degree is preferred.
  • Three or more years of experience in legal technology, SaaS onboarding, customer success, or the personal injury industry is preferred.
  • Familiarity with Case Management Systems such as Litify, Filevine, or SmartAdvocate is preferred.

About the Company

Libra Solutions

Automates litigation documentation; offers pre-settlement funding

Libra Solutions Group operates in the legal and healthcare sectors, providing a technology platform that automates and streamlines documentation for attorneys and healthcare providers, reducing manual work and increasing efficiency. It also offers pre-settlement funding to personal injury plaintiffs, providing early financial advances to help them manage expenses while cases move toward settlement. The company differentiates itself by pairing a tech-enabled workflow with strong financial backing, aiming to balance power between plaintiffs, attorneys, and healthcare providers. In addition, Libra Solutions supports uninsured and underinsured patients through the nonprofit American for Patient Access (APA), which advocates for immediate access to quality medical care and educates lawmakers. Its goal is to improve efficiency in litigation and healthcare delivery while ensuring fair outcomes and broader access to medical care.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Bangor, ME
Founded
2021

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