General Maintenance & RepairBuilding & Property Maintenance
About the job
Requirements
Vocational schooling, military training, certification, and/or experience in building-related trades in at least one of the following areas: heating, ventilation, and air conditioning; electrical; plumbing; or carpentry.
Some experience at a comparable location is required; prior hotel experience is preferred.
Knowledge of building-related systems and equipment, including heating, ventilation, and air conditioning, electrical, plumbing, kitchen furnishings, and internet infrastructure.
Knowledge of security and safety programs.
Ability to remain calm in stressful situations.
Ability to stay current on technology advances and safety protocols and recommend new practices.
Verbal and written interpersonal communication skills.
Organizational skills, including follow-up, time management, multitasking, and managing multiple priorities in a fast-paced environment.
Ability to communicate and interact positively with hotel departments, external vendors, and guests.
Ability to stand for long periods and consistently lift, carry, push, pull, or otherwise move objects up to 50 pounds.
Successful completion of a pre-employment drug test and background check is required.
Responsibilities
Maintain the property's preventive maintenance procedures for guest rooms, kitchen, equipment, public spaces, grounds, landscaping, and building envelope.
Establish and maintain open communication with all departments to identify maintenance needs and ensure a timely response.
Maintain thorough knowledge of building-related systems and equipment, including heating, ventilation, and air conditioning, electrical, plumbing, kitchen furnishings, and internet infrastructure.
Respond courteously and helpfully to guest and team-member questions, complaints, and requests to deliver brand standards and a comfortable guest experience.
Desired Qualifications
Prior hotel experience.
The Study at Yale Hotel is currently seeking organized and hospitable Building Maintenance Technician. In this role, you are an integral part of the team in supporting the hotel operations and establishing clear communication lines to deliver on brand standards and ensure a comfortable and thoughtful guest experience.
Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.
Responsibilities
Maintain the property's preventative maintenance procedures for guest rooms, kitchen, equipment, public space, grounds, landscaping, building envelope, etc.
Establish and maintain open communications with all departments to become aware of maintenance needs and ensure a timely response.
Maintain thorough knowledge of all building-related systems and equipment – HVAC, electrical, plumbing, kitchen furnishings, internet infrastructure, etc.
Responds in a courteous and helpful tone to all guest and team member questions, complaints, or requests to deliver on brand standards and ensure a comfortable and thoughtful guest experience.
Fundamentals
Education: Vocational schooling, military training, certification, and/or experience in building-related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.
Experience: Must have some experience at a comparable location. Prior hotel experience preferred.
Ability to remain calm in stressful situations.
Remains current on technology advances and safety protocols and makes recommendations on new practices to implement.
Demonstrated knowledge of security and safety programs.
Excellent verbal and written interpersonal communication skills.
Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
Ability to positively communicate and interact with all hotel departments, external vendors, and guests.
Ability to stand for long periods of time and be able to consistently lift, carry, push, pull, or otherwise move objects up to 50 pounds.
Study Hotels is a drug free workplace. Pre-employment drug test and background check required.
About Us
The Study at Yale Hotel, the first property of the Study Hotels brand is sophisticated, yet relaxed 124 rooms hotel located in the heart of Yale University’s vibrant Arts Campus in New Haven, Connecticut - just steps away from the University’s museums, theaters, libraries and cultural centers. The Study captures the essence of Yale and offers guests a level of personalized service, style and comfort, unparalleled in the New Haven area. Literature, art, music and thoughtful design are central themes, evident throughout our inspired spaces.
Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.
Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.