Questronix

Integrates IT systems for Philippine enterprises

Telephony Developer

Backend EngineeringConfirmed live in the last 24 hours

Full-timePasig, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

At least 3 years of experience coding and developing voice solutions.
Experience managing and developing Aspect, Twilio, Genesys, or another contact center platform.
Extensive knowledge of call flow development.
Programming language skills in Java VXML, PHP, SQL, and VoiceXML.
Web scripting skills in HTML, JSP, and JavaScript.
Experience with Oracle or Microsoft SQL database systems.
Experience with Microsoft applications, WebSphere, Eclipse, NetBeans, and Postman.
Extensive knowledge of API integrations and development.

Responsibilities

Handle development for the telephony system used by the contact center.
Develop call flow scripts and assess user experience based on contact center requirements.
Provide technical support for call flow changes and initiatives.
Oversee the preparation and planning of call flows and communication improvements.
Manage the Bank's telephony platform, including IVRS and contact center productivity modules.

Telephony Developer

Questronix Corporation · Pasig, Philippines · — · Posted 2025-10-21

Workplace: on_site

Description

Job Description:

Responsible for handling developments for telephony system used by contact center.
Develop call flow scripts and assess user experience based on contact center requirement.
Technical support for call flow changes and initiatives
Oversees the preparation and planning of call flows and communication improvements.
Manages the telephony platform of the Bank including IVRS and contact center productivity modules

Requirements

Qualifications:

At least 3 years experience on coding and development on Voice Solutions
Has experience managing and developing Aspect, Twilio, Genesys or any other contact center platform
Has extensive knowledge on call flow development
Programming Languages: Java VXML, Php, SQL, VoiceXML
Web Scripting: HTML, JSP, JavaScript
Database Systems: Oracle / Microsoft SQL
Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman
**Has extensive knowledge on API integrations and development

**

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About the Company

Questronix

Integrates IT systems for Philippine enterprises

Questronix is a Philippine systems integrator that helps organizations plan, deploy, and support enterprise technology. It combines technology products with cybersecurity, hybrid cloud, analytics, data management, and business application services for customers across the Philippines. Its teams scope client requirements, design architectures, connect hardware and software to existing workflows, then maintain installations or run selected processes through managed services. Customers engage Questronix for product supply, implementation projects, and ongoing support across IT environments. Founded in 1987, the privately held company is headquartered in Makati City, Philippines.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Makati, Philippines
Founded: 1987

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