Full-Time

Lead Retail

Confirmed live in the last 24 hours

Nike

Nike

10,001+ employees

Designs and sells athletic footwear and apparel

Consumer Goods

Junior, Mid

Leicester, UK

Relocation is currently not available for this position.

Category
Customer Success Management
Sales & Account Management
Required Skills
Customer Service
Requirements
  • Customer service and/or retail experience preferred.
  • Ability to manage a small team of peers.
  • Effective communicator, brand ambassador, and collaborative teammate.
  • Demonstrated ability to apply product sales techniques.
  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.
Responsibilities
  • Delivering exceptional consumer service and ensuring a premium brand experience to our consumers.
  • Coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere.
  • Support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns.
  • Identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives.
  • Ensure the store complies with all NIKE standards and guidelines.
  • Support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches.
  • Ensure the team is equipped to deliver the highest quality athlete experience.
  • Lead by example and deliver our sales floor service to bring the consumer journey to life.

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of their diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's strategy is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, aiming to reduce its environmental impact while promoting positive social change. The company's goal is to maintain its position as a leader in the sportswear market by continuously innovating and building strong relationships with its customers.

Company Stage

IPO

Total Funding

N/A

Headquarters

Beaverton, Oregon

Founded

1964

Simplify Jobs

Simplify's Take

What believers are saying

  • Nike's athleisure trend capitalizes on growing demand for versatile, stylish clothing.
  • Nike's wearable tech partnerships, like with Apple, boost user engagement and sales.
  • Nike's eSports involvement opens new market opportunities and expands brand reach.

What critics are saying

  • Emerging brands like Allbirds challenge Nike with sustainable, innovative products.
  • Consumer backlash over labor practices could harm Nike's brand reputation.

What makes Nike unique

  • Nike's innovative collaborations, like with Swarovski, enhance brand uniqueness and appeal.
  • Nike's commitment to sustainability attracts environmentally conscious consumers.
  • Nike's digital transformation, including AR try-ons, sets new customer experience standards.

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