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Businessolver

Benefits administration platform with AI-powered personalization

UX Designer

Full-TimeUpdated on 10/27/2026
$80k - $130k/yr+ 10% annual bonus
Mid, Senior
Bachelor's
Remote in USA
Remote
Product & Experience DesignProduct Design

About the job

Requirements
  • A bachelor's degree in design, Human-Computer Interaction, or a related field, or equivalent practical experience.
  • A minimum of 3 to 5 years of professional experience in UX/UI design, preferably in enterprise software or digital products, including demonstrable experience designing for both web and mobile applications.
  • Experience working in agile or iterative development environments, with an understanding of how design integrates with the development lifecycle.
  • Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
  • Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, or similar.
  • Familiarity with user research tools and methodologies.
  • Strong analytical skills and ability to interpret data and apply insights to design decisions.
  • A portfolio showcasing user-centered design, problem-solving, and digital experience design across web, mobile, and conversational platforms.
  • Ability to present and justify design decisions effectively, verbally and in writing.
Responsibilities
  • Collaborate with product managers, developers, and cross-functional teams to iterate on designs and integrate feedback throughout the development cycle.
  • Create wireframes, prototypes, and high-fidelity mockups to communicate design concepts and interactions for web and mobile platforms.
  • Lead the end-to-end design process from ideation to implementation, ensuring solutions are user-friendly and aligned with business goals.
  • Contribute to and maintain a consistent design system that reflects the company’s brand standards and enhances the user experience.
  • Conduct user research, usability testing, and data analysis to identify pain points and opportunities for improvement.
  • Develop personas, user journeys, and scenarios to inform design decisions.
  • Use quantitative and qualitative data to drive design choices, validate concepts, and iterate on solutions.
Desired Qualifications
  • Experience in conversational design, including designing for chatbots and voice-based interactions.

About the company

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Businessolver

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cbWebsite

Businessolver provides benefits technology and HR solutions that help organizations manage employee benefits. Its core product is a benefits administration platform that handles enrollment, communication, billing, and reporting for employees. The platform combines AI-driven automation with human expertise to create a personalized benefits journey for each employee, making benefits easier to understand and use. Compared with competitors, it emphasizes personalization and empathy in its technology, using data and AI to tailor communications and benefits guidance while also offering human support. The overall goal is to improve the healthcare experience for employees, boost engagement with benefits programs, and help organizations optimize their benefits offerings.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$65.2M

Headquarters

Denver, Colorado

Founded

1998

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Simplify Jobs

Simplify's Take

What believers are saying

  • March 2026 report showed only 15% feel prepared for emergency bills, boosting demand.
  • January 2026 retention hit 97% with 83 NPS, signaling sticky clients and expansion potential.
  • July 2026 AI onboarding cut implementation effort 40%, a strong sales hook for larger employers.

What critics are saying

  • Legacy file-based competitors can undercut Businessolver on implementation speed and switching costs by 2027.
  • AI-driven benefits guidance faces ERISA, privacy, and accuracy scrutiny if wrong recommendations spread.
  • A carrier integration failure or security incident could damage trust and stall enterprise renewals.

What makes Businessolver unique

  • Sofia and anticipatory benefits position Businessolver as proactive, not reactive, benefits infrastructure.
  • Universal Data Gateway modernizes carrier connectivity; MetLife became the first connected carrier in July 2026.
  • Businessolver pairs AI automation with human service, preserving regulated-environment trust and empathy.

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Benefits

  • Work from anywhere
  • PTO
  • Peer recognition program
  • Diversity & inclusion activities
  • Learning & development
  • Health & fitness classes
  • Mental well-being resources

Growth & Insights and Company News

6 month growth

0%

1 year growth

1%

2 year growth

2%
PR Newswire
Oct 22nd, 2026
Businessolver named the highest-ranked benefits administration provider in Sapient Insights Group's 2026-27 HR Systems Survey.

Businessolver named the highest-ranked benefits administration provider in Sapient Insights Group's 2026-27 HR Systems Survey. Oct 22, 2026, 08:02 ET Capturing the No. 1 position for enterprise benefits solutions, Businessolver ranked the highest for user experience and vendor satisfaction measures. DENVER, Oct. 22, 2026 /PRNewswire/ - Businessolver, a provider of SaaS-based benefits administration technology, today was named a top performer in benefits administration in Sapient Insights Group's 2026-27 HR Systems Survey, the longest-running and only non-sponsored study of the HR technology landscape. The recognition comes from the people who use the platform every day - HR practitioners rating the systems their organizations use to support employees. Now in its 29th year, the survey covers 10,050 HR professionals at 6,038 organizations, rating 2,124 solutions across 23 segments. Sapient's methodology rests on two questions every HR technology buyer eventually asks: does the system work well for our people, and is the vendor a good partner? Practitioners score each system on user experience - how well it works for IT, HR, managers and employees alike, and on vendor satisfaction, covering service levels, communication and roadmap fit, then let users explain their scores in their own words. "Being recognized by the practitioners who use our technology every day is both humbling and energizing," said Rae Shanahan, Chief Strategy Officer at Businessolver. "This recognition reflects the impact of our client partnerships and validates our commitment to helping organizations simplify complexity, better support their employees, and deliver meaningful outcomes. There is no greater measure of success than knowing we're making a difference for the people we serve. For Businessolver, the ranking lands alongside a broader push to move benefits administration from reactive to anticipatory - pairing its Sofia intelligence layer with proactive guidance that reaches employees before a missed deadline or a denied claim becomes a crisis. A recognition built on user experience and vendor satisfaction, rather than feature checklists, is direct evidence that the approach is working. Earning the top ranking in this year's HR Systems Survey also validates Businessolver's focus on client satisfaction - NPS is 83 among benefits administration leaders and practitioners using its solutions, and employees at those companies accessing their benefits through Businessolver's solutions rate it 71. A typical B2B HR software score ranges from 30-38. "Businessolver's performance reflects strong marks from the practitioners who leverage the platform to deliver their benefit programs," said Stacey Harris, Chief Research Officer at Sapient Insights Group. "Ranking highly across both user experience and vendor satisfaction demonstrates the importance of delivering technology that works well for people while also providing the service and partnership organizations expect from their benefits administration provider." The distinction also arrives as HR leaders face growing pressure to prove that their technology investments reduce service burden, not just add features or mention AI in marketing language. Practitioner-sourced rankings like Sapient's carry particular weight with buyers for that reason - the data comes from people with nothing to gain by inflating a score. About Businessolver Since 1998, Businessolver has delivered market-changing benefits technology that empowers empathetic service supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight. SOURCE Businessolver

PR Newswire
Oct 12th, 2026
Businessolver named a Leader in ISG Provider Lens(R) 2026 for the third consecutive year.

Businessolver named a Leader in ISG Provider Lens(R) 2026 for the third consecutive year. Oct 12, 2026, 10:03 ET Businessolver's innovative approach with "anticipatory benefits," agentic AI, and human support pays off, landing the benefit administration provider in the top quadrant of the prestigious analyst report. DENVER, Oct. 12, 2026 /PRNewswire/ - Businessolver today announced that it has been named a Leader in the "ISG Provider Lens(R) H&W Benefits Administration Services 2026" report for the third consecutive year. ISG's evaluation reinforces Businessolver's market-leading approach to benefits administration, which anticipates needs rather than waiting to react, and positions the company higher than any competitor. The ISG study evaluates providers offering health and welfare benefits administration through consult-to-operate models for midsize and large U.S. enterprises, assessing capabilities across enrollment and eligibility management, claims and billing administration, compliance and reporting, and employee experience and decision support. ISG rated Businessolver highest on both axes: portfolio attractiveness and competitive strength. "Businessolver stood out as a leader among leaders this year for shifting from personalization to anticipatory intelligence - identifying employee needs and acting before they ask, a genuine differentiator," said Gaurang Pagdi, ISG industry analyst and author of the Provider Lens report. "That shift is credible because it isn't a bolt-on: Sofia reflects years of AI investment now extending into employee experience, service operations, and implementation - which moved Businessolver up on both axes this year." ISG credits the placement to Businessolver's unified, single-source Benefitsolver(R) platform and Sofia, the company's AI layer, which the report's author says "supports participant, administrator and service interactions" through "technology-led administration, extensive carrier connectivity and AI-enabled engagement to deliver scalable benefits experiences." "Three consecutive years in the Leader quadrant feels like validation of our investment in AI and a new approach to benefits administration that anticipates members' needs before they even raise their hands," said Jon Shanahan, CEO of Businessolver. "We believe anticipatory benefits is the future of outsourced benefits administration technology and support." Among Businessolver's strengths beyond anticipatory benefits that ISG cited in its report: Unified platform architecture - a single-source Benefitsolver(R) platform unifying enrollment, eligibility, ACA and COBRA administration, consumer accounts, billing, reporting, and service operations, which ISG says, "promotes data consistency, reduces fragmentation and supports scalable benefits administration." Embedded AI innovation - Sofia, described by ISG as an "AI-powered intelligence layer" that "supports agentic workflows, anticipatory engagement, onboarding automation and service center assistance, helping improve efficiency and benefits engagement." Strong client outcomes - ISG notes Businessolver supports "more than 19.5 million members across over 850 clients" with a "97 percent client retention rate." Extensive integration ecosystem - ISG points to Businessolver's "Universal Data Gateway and API-driven connectivity" helping clients "streamline benefits operations and support broader HR technology strategies." "A life moment shouldn't become harder because an employee doesn't know what question to ask or where to turn," said Rae Shanahan, Chief Strategy Officer at Businessolver. "Sofia helps employers recognize those moments earlier and deliver relevant support before uncertainty becomes a barrier. ISG's recognition of our anticipatory approach validates what we believe benefits administration should do: create confidence when it matters and drive better outcomes for employees and employers." A copy of the ISG Provider Lens(R) excerpt featuring Businessolver's positioning, along with the official ISG Leader badge, is available here. About Businessolver Businessolver is an independently owned benefits technology company advancing a more proactive, connected, and anticipatory benefits experience. Through a secure SaaS platform, governed intelligence, and an always-on service model designed to act early and stay aligned, Businessolver helps organizations reduce complexity, strengthen engagement, and deliver consistent outcomes across total wellbeing. With more than two decades of innovation, Businessolver unifies people, data, and operations so that insights turn into action - and benefits work better for employers, employees, and partners. ISG is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data and research, in-depth knowledge and governance of provider ecosystems, and the expertise of its 1,500+ professionals worldwide. For more information, visit isg-one.com. SOURCE Businessolver

Associated Press
Jul 28th, 2026
Businessolver cuts benefits onboarding effort by 40% with AI-powered tools and data gateway

Businessolver has launched AI-powered client onboarding and Universal Data Gateway, reducing implementation effort by 40%. The benefits administration technology company's innovations, powered by its Sofia intelligence layer, aim to streamline onboarding and enable real-time benefits data connectivity. The AI-powered onboarding automates data interpretation, validation, and testing whilst maintaining human expertise for guidance. It includes full population validation, AI-generated test cases, and early discrepancy detection across eligibility, payroll, and configuration. Universal Data Gateway modernises benefits data exchange through real-time, transaction-driven connectivity instead of scheduled file transfers. MetLife is the first carrier connected to the framework. The solutions address traditional pain points of manual workflows, spreadsheet reconciliations, and disconnected systems that cause delays and administrative burden in benefits administration.

Businessolver
Jul 9th, 2026
Businessolver named among top 100 companies on TIME America's Best Private Companies 2026 list.

Businessolver named among top 100 companies on TIME America's Best Private Companies 2026 list. Posted on Thursday, July 9, 2026 Businessolver(R), a fully remote benefits technology company, is honored to be among the top 100 companies on TIME's first-ever list of America's Best Private Companies. Ranking #90 among 500 companies, Businessolver is the only benefits technology company to be recognized on TIME's list. The America's Best Private Companies 2026 ranking awards the top 500 privately held companies across the United States based on two key dimensions: * Employee Satisfaction: Measured using survey responses from ~217,000 U.S. company employees over three years. It factors in recommendations from current and former employees, plus verified employee ratings across image, atmosphere, working conditions, salary, and equality. * Company Impact: Assessed via a partnership with the Helsinki-based firm The Upright Project, which quantifies a company's Net Impact, defined as the net balance of its societal costs and benefits, across 19 subcategories spanning four pillars: Society, knowledge, health, and the environment. "This award from TIME is an especially meaningful honor because it's grounded in the voice of our Solvers, clients, and partners," said Jon Shanahan, President and CEO of Businessolver. "This recognition reflects the strength of our culture and our commitment to delivering technology and experiences that make a real difference in the lives of employees and the organizations we serve." As one of the nation's largest fully remote benefits technology companies, Businessolver has built a people-first culture focused on helping employees better understand, choose, and use their benefits. Supporting more than 19 million people through benefits administration, communications, engagement, and service, the company combines innovative technology with human expertise to help organizations reduce complexity, strengthen employee engagement, and anticipate needs before they become problems. "The best employee experiences don't happen by accident, and neither do the best client experiences," said Marcy Klipfel, Chief Engagement Officer of Businessolver. "We've built a culture that empowers Solvers to think ahead, solve problems before they escalate, and make a meaningful difference for the people who rely on us every day. This recognition reflects the dedication and impact of our team across the country." About Statista Statista publishes hundreds of worldwide industry rankings and company listings with high-profile media partners. This research and analysis service is based on the success of statista.com, the leading data and business intelligence portal that provides statistics, relevant business data, and various market and consumer studies and surveys. About Businessolver Businessolver is a leading benefits technology company helping employers create benefits experiences that work better for everyone. Through a combination of technology, service, and industry expertise, Businessolver helps organizations simplify benefits administration, strengthen employee engagement, and support better benefits decisions throughout the year. Supporting more than 19 million people nationwide, Businessolver helps employers reduce complexity, improve employee wellbeing, and stay ahead of evolving workforce needs. The company's people-first culture empowers Solvers across the country to deliver meaningful outcomes for employers, employees, brokers, and partners. Learn more at businessolver.com and explore career opportunities at www.businessolver.com/careers Media Contact Bridget Mortland Head of Marketing and Product Solutions [email protected]

Businessolver
Jul 8th, 2026
Businessolver expands Pinnacle Partner program with LegalShield.

Businessolver expands Pinnacle Partner program with LegalShield. Posted on Wednesday, July 8, 2026 LegalShield offers affordable legal support and identity theft protection for employees. Businessolver(R), the leader in anticipatory SaaS employee benefits technology, expands the Pinnacle Partners program with LegalShield(R). This partnership expands Businessolver's existing suite of voluntary and point solution wellbeing options and offers affordable access to legal and identity theft services. "It's important for employees to have accessible and affordable resources to protect their identities and assets to build robust safety nets for their finances, family, and digital livelihoods," said Jen Greean, Director of Partner Relations at Businessolver. LegalShield provides affordable access to legal and identity theft protection services (through IDShield(R) designed to help employees navigate everyday legal needs and identity theft risks with confidence. Through a simple subscription model, LegalShield and IDShield removes cost barriers and provides access to experienced professionals - without unpredictable hourly fees. "What we offer is becoming rare in American life: a real relationship with a professional who's on your side, who's accountable to you, who actually picks up the phone when something goes wrong. That's what LegalShield has been about for more than fifty years," said Warren Schlichting, CEO of LegalShield. "Most of our members aren't dealing with courtroom drama. They're dealing with a lease question, a will they finally want to put in writing, a fraud alert at midnight. That's real life. Partnering with Businessolver gives more employees access to that kind of help on day one of their benefits. That's what real peace of mind looks like." LegalShield gives members convenient access to professional legal help when they need it most, including: * Direct access to an experienced provider law firm * Advice on an unlimited number of personal legal matters * Document review * Will preparation * Moving traffic violation assistance * Support for a wide range of personal legal matters Members can seek guidance early, helping prevent minor issues from becoming costly legal problems. IDShield helps protect members from identity theft, fraud, and online privacy risks with robust monitoring and recovery tools, including: * Identity fraud protection * Online privacy and reputation management * Device protection * Financial account monitoring * Identity, credit, and social media monitoring * Credit score tracker * Real-time alerts for detected, suspicious activity Together, LegalShield and IDShield deliver peace of mind by helping protect both legal rights and personal identity theft. LegalSheild joins an exclusive group of pre-integrated, market-leading voluntary benefits and solution partners that include: Accolade, Aetna, Aflac, ARAG, Benifex, Calibrate, Career Highways, Carrot, Cigna, Claritev, Counsel, Hello Heart, Lincoln Financial Group, Metlife, NortonLifeLock, Pets Best, PetPartners, Prudential, PTO Exchange, Recoop, Rightway, Securian, Sword, The Hartford, The Standard, Transamerica, Transitions Benefit Group, and Voya. You can learn more about Businessolver's full suite of integrated point solution and voluntary benefit provider parters at www.businessolver.com/solutions/partnerships-integrations About the Pinnacle Partner Program Launched in 2019, Businessolver's Pinnacle Partners program helps employers expand their benefits offerings with vetted, pre-integrated partners. The program enhances data exchange, simplifies enrollment, and ensures a seamless experience for HR teams and employees alike. About Businessolver Since 1998, Businessolver has delivered market-changing benefits technology that empowers empathetic service supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight. For employers navigating rising claims costs, fragmented point solutions, and low utilization of existing benefits, Counsel becomes the organization's responsible front door to healthcare. By intelligently triaging care from the first interaction, Counsel resolves more concerns without unnecessary escalation, reduces avoidable in-person care and downstream claims costs, and increases ROI across the existing benefits ecosystem by routing members to the right benefit at the right time based on an employer's benefits design. About LegalShield LegalShield was founded more than 50 years ago on a simple idea: everyone deserves access to legal protection at a reasonable cost. That concept still holds true today. For a flat monthly fee, members can speak directly with a real lawyer about legal questions that arise in everyday life. IDShield(R) extends the same model to identity theft protection and online privacy. Together, the two services give working families dependable, affordable access to help they would otherwise go without. Media contacts: Katie Carroll, VP of Product Marketing and Strategy Businessolver [email protected]