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Thinkingbox

Global creative agency producing brand videos

Director of Talent

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeSantiago, Santiago Metropolitan Region, Chile

About the Job

Requirements

  • Fluency in Spanish and English, written and verbal, to work with North American teams.
  • Legal authorization to work in Chile.
  • At least 5 years of progressive experience across resource management, human resources, people operations, or workforce planning, including leadership experience.
  • Experience working in an advertising agency, creative studio, production company, technology company, or similarly fast-paced environment.
  • Strong understanding of the Chilean employment landscape and local labour laws.
  • Demonstrated experience managing resource allocation, capacity planning, and freelance workforce coordination.
  • Background in HR operations, employee relations, performance management, and organizational development.
  • Experience collaborating with international teams, ideally across North America.
  • Strong relationship-building, communication, and stakeholder management skills.
  • Ability to balance business priorities with employee needs and organizational culture.
  • Comfort navigating ambiguity, shifting priorities, and evolving business needs.
  • A proactive, solutions-oriented mindset and ability to work strategically and hands-on.

Responsibilities

  • Lead resource planning and allocation for the Chile team, partnering with creative, production, and operations leads to staff projects effectively.
  • Track capacity, utilization, and upcoming needs, and work with leadership to close staffing gaps.
  • Manage the freelance creative and production talent network, ensuring engagements comply with Chilean law.
  • Improve resourcing processes, tools, and reporting, and collaborate with North American teams on cross-office staffing.
  • Partner with the Group Director of People to deliver HR support for Chilean employees, managers, and leadership across the employee lifecycle, from onboarding to offboarding.
  • Coach managers on employee relations, performance conversations, and people challenges, escalating complex cases to the Group Director of People.
  • Work with the Group Director of People to maintain compliance with Chilean labour law, including internal workplace rules, the Ley Karin harassment-prevention protocol, and filings with the Labour Directorate, with support from legal and external advisors.
  • Coordinate HR administration, benefits, and payroll-related processes with the Group Director of People, Finance, and external providers.
  • Serve as the key link between Chile leadership and the North American Talent team, aligning HR practices and people initiatives.
  • Share local market insights and compensation benchmarks to inform business decisions.
  • Build scalable people processes as the Chile operation grows.
  • Promote a consistent employee experience across locations while respecting local culture and legislation.

About the Company

Thinkingbox

Global creative agency producing brand videos

Thinkingbox creates high-quality digital content and campaigns for brands, including video production, animations, and UI motion, to tell brand stories. It partners with clients from concept through post-production to produce promotional videos and other media, often building series or long-term collaborations with localized content. The company combines global reach with local localization to keep brand narratives consistent across markets, differentiating itself through end-to-end, scalable creative production. Its goal is to help brands connect with audiences, increase recognition, and drive engagement and growth through compelling digital storytelling.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Vancouver, Canada
Founded
2009

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