Family Support Specialist

Family Support Specialist

AccessCNY · Syracuse, United States · — · Posted 2026-10-29

Workplace: on_site

Department: DDABI Community

Description

Family Support Specialist

Reports to: Outreach Manager

Location: 6666 Manlius Center Road East Syracuse NY 13057

Pay Rate: $20.07 Hourly

Schedule: M-F 8:30a-4:30p

The people we care for come from all walks of life and so do we. We strive to diversify our workforce not because it’s the right thing to do but because it makes our agency stronger!

About Us

With a history stretching back more than 70 years AccessCNY is continually growing and expanding our reach. Offering person-centered services that empower individuals of all ages and abilities to reach their full potential as part of our community. Our focus is supporting individuals by ways of residential housing mental health and clinical services and immersing our participants in community engagement. Working closely with the Office for People with Developmental Disabilities and the Office of Mental Health we support 27 housing locations and 3 administrative buildings.

About the Role

We are looking for a proactive employee to enhance the independence of and facilitate the care of persons with disabilities.

Responsibilities include:

• Make home and collateral visits to individuals and their families to provide information support and assist with acquisition of appropriate services
• Provide information advocacy and referral services by consulting with individuals families professionals and programs as well as doing any related research
• Assist families and individuals through the eligibility process through OPWDD
• Independently and accurately monitor budgets
• Research community resources and provide linkage to increase inclusion within the participant’s community

Education & Experience

High school diploma/GED plus 3 years’ experience working with individuals with disabilities preferred. Associate’s degree in Human Service field plus 2 years’ experience working with individuals with disabilities preferred.

Knowledge Skills & Abilities

Basic word processing and e-mail skills required. Experience working with individuals with disabilities preferred.

Conditions of Employment

Must possess a valid driver’s license and transportation necessary to meet program needs.

Did you know that AccessCNY offers great health dental and vision insurance for employees working over 30 hours weekly? Additionally we provide a 401(k) match upon hire PTO and 11 paid holidays.

Apply

Apply at AccessCNY

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