HVAC Service Technician
About the job
- The HVAC Residential Service Technician role requires 3+ years in HVAC maintenance or service.
- The HVAC Maintenance Technician role requires 1+ years in maintenance.
- Type I and II EPA Certification is required for both HVAC Residential Service Technician and HVAC Maintenance Technician roles.
- The HVAC Residential Service Technician role requires strong customer service and interpersonal skills.
- The HVAC Maintenance Technician role requires excellent communication skills and a passion for delivering top-notch service.
- Applicants must be eligible to work in the United States; the company does not sponsor applicants or employees who require a visa to work legally.
- For the HVAC Residential Service Technician role, diagnose and repair HVAC systems to ensure top performance.
- For the HVAC Residential Service Technician role, educate customers on products and system options.
- For the HVAC Residential Service Technician role, deliver customer service on every call.
- For the HVAC Maintenance Technician role, perform routine system maintenance to keep equipment running efficiently.
- For the HVAC Maintenance Technician role, build lasting client relationships through trust and expertise.
- For the HVAC Maintenance Technician role, help clients understand their maintenance needs and options.
About the company
Ragsdale Heating and Air designs, engineers, installs, and services complete comfort systems, including heating, air conditioning, plumbing, and electrical work. Its products work by combining professional design and field installation with ongoing service, ensuring built-out comfort systems are correctly sized, installed, and maintained by skilled technicians. The company differentiates itself through a commitment to clear value, honest and professional customer service, and a full team from sales engineers to office staff and technicians focused on craftsmanship and reliability rather than quick fixes. The goal is to deliver the best possible customer experience by providing knowledgeable expertise, integrity, and end-to-end comfort solutions.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Dallas, Georgia
Founded
N/A
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Simplify's Take
What believers are saying
- Ragsdale says it has served Metro Atlanta for 30 years, supporting local brand trust.
- The website lists broad coverage across Atlanta suburbs, widening lead generation.
- BBB shows A+ accreditation and 110 reviews averaging 4.55 stars, strengthening conversion.
What critics are saying
- BBB logged nine complaints in three years, including two closed in the last 12 months.
- Yelp shows a 3.4-star rating, signaling uneven customer experience in Dallas.
- Wrench ownership since 2018 limits founder-led independence and makes Ragsdale a commoditized branch.
What makes Ragsdale Heating and Air unique
- Wrench Group acquired Ragsdale in 2018, giving it national owner backing.
- Ragsdale runs HVAC, plumbing, and electrical services from Dallas and Loganville, Georgia.
- The company serves metro Atlanta with 24/7 customer support and trained technicians.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Health Savings Account/Flexible Spending Account
- Paid Vacation
- Flexible Work Hours
- 401(k) Retirement Plan
- 401(k) Company Match
- Legal Services
- Training Programs