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Standard Bank Group

Runs banking and financial services across Africa

Network and Infrastructure Technician

Network Engineering & AdministrationPosted on Nov 10
Full-timeLuanda, AngolaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's-level Licenciatura in Information Technology is required.
  • At least 3 years of experience in an infrastructure environment, which may include servers, virtualization platforms, and storage systems.
  • Good command of ITIL principles, particularly Service Operation, including Service Desk, Incident Management, Problem Management, and Knowledge Management.
  • Knowledge of support applications.
  • Experience or capability in application support.
  • Experience or capability in infrastructure and platform support.
  • Knowledge of Infrastructure as Code (IaC).
  • Knowledge of network management.
  • Knowledge of network security.
  • Technology orientation.
  • Technology planning and development plans.
  • Knowledge of data and voice telecommunications networks.
  • Adopt a practical approach, verify details, document facts, adapt to change, build rapport, follow procedures, interpret data, meet deadlines, produce results, remain composed, take action, and work in a team.

Responsibilities

  • Diagnose and resolve technical issues involving network infrastructure components, server connectivity, networks, storage systems, and virtualization platforms; handle incidents, perform root-cause analyses, and implement corrective actions under the supervision of senior specialists.
  • Install, configure, and maintain switches, routers, server operating systems, databases, and other infrastructure software as part of network administration.
  • Perform software and hardware updates, patches, and fixes to maintain system security and optimize performance.
  • Monitor network infrastructure performance, identify optimization opportunities, implement monitoring tools, analyze performance metrics, and assist with improvements to network reliability and efficiency.
  • Ensure network infrastructure components comply with security policies and standards; implement security measures, conduct security audits, and participate in vulnerability assessments.
  • Support connectivity projects by implementing network infrastructure solutions for data centers and branches, deploying new hardware, upgrading IOS, testing configurations, and providing technical guidance during project planning and execution.
  • Document network infrastructure configurations, procedures, and troubleshooting steps.
  • Collaborate with IT teams and stakeholders, including application support teams, system administrators, and application developers, to resolve complex issues and integrate infrastructure components.
  • Assist end users and internal stakeholders with technical issues and resolve them promptly, communicating proactively to anticipate needs and prevent problems.
  • Resolve and escalate incidents and problems as needed, coordinate support to restore service in accordance with service-level agreements, and proactively address potential issues.
  • Conduct disaster recovery exercises in accordance with Business Continuity Management (BCM) guidance, with support from technical specialists.
  • Stay informed about technology trends, improvements, and future infrastructure developments such as Next Generation Infrastructure (NGI).
  • Maintain and update technical IT domain knowledge, including emerging technologies such as artificial intelligence, machine learning, and blockchain, as well as cloud and edge computing trends.

About the Company

Standard Bank Group

Runs banking and financial services across Africa

Standard Bank Group operates banking, insurance and investment businesses focused on Africa, serving individuals, families, businesses and institutional clients. Its services cover everyday accounts and payments, savings and lending, business finance, corporate transactions and investment banking. The group also manages insurance, asset management and wealth offerings that support clients through different financial needs and stages of life. Local banking operations connect with international centres and offshore hubs to support cross-border activity, trade and access to financial markets. Founded in 1862, the group is headquartered in Johannesburg, Gauteng, South Africa.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Johannesburg, South Africa
Founded
1862

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