Richemont

Luxury-goods holding company acquiring maisons

Sales Associate

Retail SalesUpdated on Nov 9

Part-timeDubai - United Arab EmiratesNo salary listed

About the Job

Requirements

A first professional experience gained from luxury retail experience.
Maintain excellent client treatment standards.

Responsibilities

Reach monthly store targets with the team.
Increase average basket in quantity and value (UPT, VPT).
Develop cross-selling.
Know ready-to-wear and accessories construction and vocabulary.
Bring to life the ALAÏA customer experience.
Represent and promote ALAÏA’s name and image inside the boutique to the highest standards.
Welcome clients in the boutique, over the phone, and by email according to ALAÏA guidance and standards.
Develop the client book and update the customer database.
Develop client loyalty through excellent service and treatment.
Reinforce clientele relationships with consistent follow-up.
Actively take part in team meetings, events, annual inventory counts, and daily operations as required.
Respect and ensure the highest display standards in line with boutique guidance.
Ensure constant boutique cleanliness and tidiness.
Respect and apply security rules and mindset.
Maintain excellent product knowledge and understand products, trends, and collections.
Follow ALAÏA grooming standards.
Work closely with partners and teams.

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

As part of our ongoing commitment to supporting and developing local talent, and in line with the UAE Government's Emiratization objectives, this opportunity is exclusively open to UAE Nationals.

KEY RESPONSABILITIES

Sales driven in line with ALAÏA commercial strategy and sales ceremony

Reaching monthly store targets with the team
Increasing average basket in quantity and value (UPT, VPT)
Developing cross-selling
Knowing RTW and Accessories construction and vocabulary

Client service excellence

Bringing to life the ALAÏA customer experience
Representing with the highest standards and promoting ALAÏA’s name and image inside the Boutique
Welcoming Client, in the Boutique, over the phone, by e-mail, according to ALAÏA guidance and standards
Developing the client book and updating the customer database
Developing Client loyalty through excellent service and Treatment
Reinforcing clientele relationships with consistent follow up

Boutique operations and visual merchandising

Taking part actively in team meetings, events, annual inventory counts and all daily operations as required
Respecting and ensuring the highest standards of the displays in line with the Boutique guidance
Ensuring a constant Boutique cleanliness and tidiness
Respecting and applying security rules and mindset

Brand Ambassador

Maintaining excellent level of product knowledge, understanding products and trends, collections
Following the ALAÏA Grooming
Working closely with partners and teams

YOUR PROFILE

Strong achievement
A first professional experience gained from a luxury retail experience
A person with an excellent high Client Treatment standards
A team player with excellent inter-personnel skills and multi -tasking
A person generous, audacious, humble and smiley

#Richemont #WeCraftTheFuture

About the Company

Richemont

Luxury-goods holding company acquiring maisons

Richemont is a Swiss-based holding company that owns a collection of luxury brands, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre, and IWC Schaffhausen. It operates by acquiring and nurturing iconic luxury maisons with rich histories, then leveraging their heritage to create premium jewelry, watches, and accessories sold worldwide through its brands and retail networks. Unlike diversified conglomerates that mix many non-luxury businesses, Richemont focuses exclusively on high-end goods and has deliberately shifted away from other interests (like tobacco) to sharpen its luxury focus. Its goal is to build a global luxury powerhouse by growing its brands, expanding across geographies, and maintaining control over premium product sourcing, design, and distribution.

Company size: 10,001+
Company stage: IPO
Headquarters: Bellevue, Switzerland
Founded: 1988

Recently Posted Jobs

Explore more opportunities at Richemont

See more jobs