Inactive
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Kaiser Permanente

Integrated healthcare provider and payer platform

Emergency Room Clerk

Clinical Support & Patient AdministrationPosted on Nov 9
Full-timeRiverside, CA, USANo salary listedIn-person

About the Job

Requirements

  • One year of related experience in an acute care hospital setting as a ward/department clerk or surgery scheduling clerk.
  • Pass a medical terminology test by the end of the posting period.

Responsibilities

  • Perform clerical functions for the Nursing Care Unit, provide reception for the designated area, and arrange patient examinations or testing as directed.
  • Manually and using KPDS, register patients, enter orders, and discharge or transfer registered emergency department patients.
  • Complete patient-record activities, break down charts, and distribute copies appropriately.
  • Check charts for completeness and assemble charts with required forms and diagnostic reports in a legible manner.
  • Initiate, update, and verify hospital reports, such as physicians’ on-call schedules.
  • Provide telephone reception for the Nursing Care Unit and give patient-condition information according to established directives.
  • Sort, distribute, and file patient charts to appropriate areas and individuals.
  • Deliver requests, specimens, and other items to hospital departments as needed to supplement courier service.
  • Notify appropriate departments about admissions, repairs, dietary needs, orders, and other tasks, and complete requisitions when appropriate.
  • Maintain adequate supplies of patient-care forms and clerical and reception supplies.
  • Review the Nursing master on KPDS each shift to update and discharge patients and ensure the Emergency Log is complete and accurate.
  • Follow established protocols and remain aware of current laws governing health care delivery.
  • Register patients arriving by ambulance, order medical records, and place identification bands on patients.
  • Empty the pneumatic tube of incoming transactions and distribute them appropriately.
  • Sort and distribute daily mail in a timely manner.
  • Perform other related duties as assigned.
  • Work all shifts, rotating weekends and holidays, and float within the established seniority section.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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