Field Service Engineer 2 - Electron Microscopy

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Will work with hazardous/toxic materials

Job Description

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you’ll be supported in achieving your career goals.

Location/Division

The Materials and Structural Analysis Electron Microscopy (M&SA EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The M&SA EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.

How will you make an impact?

Thermo Fisher Scientific is seeking a Field Service Engineer II to install, maintain, troubleshoot, and repair advanced electron microscopy equipment at semiconductor manufacturing facilities.

You'll work directly with customers to resolve complex technical issues, minimize equipment downtime, and ensure reliable performance of sophisticated analytical instruments.

Location: Austin & Taylor, TX

Travel: Regular travel (up to 50%) between customer sites (Austin & Taylor, TX), with occasional travel across TX, NM, and AZ.

Key Responsibilities

• Troubleshoot and repair complex electronic, high-voltage, and ultra-high-vacuum systems.
• Read and interpret electrical schematics to identify equipment failures.
• Install, calibrate, and perform preventive maintenance on advanced instrumentation.
• Diagnose issues down to the component and subsystem level.
• Provide responsive technical support and build strong customer relationships.
• Document service activities and collaborate with internal technical teams.
• Travel to customer locations to provide on-site support.

Minimum Required Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of hands-on experience troubleshooting, repairing, or maintaining sophisticated electronic equipment.
• Strong electrical schematic reading and troubleshooting skills.
• Experience diagnosing and repairing high-voltage and ultra-high-vacuum systems.
• Proficiency with Windows software environments and familiarity with MS-DOS.
• Strong customer service, communication, documentation, and problem-solving skills.
• Valid driver's license, ability to obtain a passport, and ability to lift up to 50 lbs.

Preferred Experience

• Semiconductor manufacturing or semiconductor equipment field service.
• Experience supporting equipment in high-uptime fabrication environments.
• Experience with SEM, TEM, FIB systems, or similar instrumentation.

Why Join Thermo Fisher?

Work with advanced technology supporting semiconductor innovation while building your technical expertise in a customer-focused environment.

At Thermo Fisher Scientific, you'll contribute to our mission to enable our customers to make the world healthier, cleaner and safer.