Associate/Vice President - Business Controls Communications Reviewer

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

The candidate will join the Global Markets Communications Review Group. The Global Markets Communications Review Group is responsible for surveillance of communications to identify potential conduct issues, including but not limited to market misconduct, misuse use of confidential information, conflicts of interest, and violations of Company policies, standards and procedures. The nature of our work means that all team members have exposure across multiple areas of the bank (multiple lines of business, Technology, Legal, GCOR, across the BCO organization, etc.) and each teammate develops key relationships with various stakeholders thereby increasing the team’s sphere of influence and impact.  We serve as stewards of the bank to mitigate risk and protect our, and our clients’, interests.

Role Responsibilities:

·        Perform timely reviews of electronic and voice communications to detect potential violations of applicable laws, regulations or internal policies in support of the line of business supervision responsibilities

·        Responsible for the lifecycle of communication surveillance escalations including identifying what merits escalation, and the coordination and documentation of issues through closure

·        Proactively participate in process improvement initiatives to create more effective and efficient risk mitigation

·        Partner with colleagues to identify areas that would benefit from new surveillances or reviews

·        Develop new lexicon-based surveillances to address risks originating from various business lines within the bank

·        Leverage strong investigative and critical thinking skills to uncover trends and/or additional issues

·        Respond to inquiries or requests from various internal partners

Required Skills/Experience:

·         Bachelor’s Degree

·         Chinese (Mandarin) and English fluency.  Japanese, Korean, Hindi, Malay, Thai or Bahasa a plus.

·         Some knowledge of Compliance laws, rules, regulations, risks and typologies

·         2+ years of experience in the securities industry with knowledge of Global Markets and/or Research areas

·         Strong verbal and written skills

·         Must be a self-starter, flexible, innovative and adaptive

·         Demonstrated interpersonal skills with the ability to work collaboratively and with people at all levels of the organization

·         Adaptable to change and willing to work in a fast paced environment

·         Exhibits a positive attitude

·         Must be detail-oriented and be able to work collaboratively

·         Proficient in MS Office including Excel