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Maricopa County

Public county government delivering local services

Victim Notification Specialist - Victim's Assistance and Notification Unit

Case Management & AdvocacyPosted on Nov 13
Full-timePhoenix, AZ, USA$20.25 - $32.50 /hr

About the Job

Requirements

  • A high school diploma or GED is required.
  • Two years of general clerical or administrative experience is required; other combinations of education or experience may substitute on a year-for-year basis.
  • Must possess a valid Arizona driver's license or be able to obtain one by the time of hire.
  • Within six months of employment or assignment, must train, functionally test, and affirm proficiency in terminal operations to ensure compliance with Federal Bureau of Investigation Criminal Justice Information Services policy and regulations, and successfully retest annually.
  • Must pass a background review before hiring.
  • Knowledge of Microsoft Office Suite applications, English-language structure and content, and standard office practices and procedures.
  • Skill in operating office equipment, including personal computers, and communicating effectively in oral and written formats appropriate to the audience.
  • Ability to handle confidential or sensitive information with discretion, interpret and explain rules and regulations, and establish and maintain effective working relationships.
  • Must pass applicable pre-employment background and/or fingerprint investigation, including drug and alcohol testing when required for safety-sensitive positions.
  • Must be present at the work site as scheduled or assigned; the position involves weekend work and available evening or overnight shifts.
  • Must be able to perform the listed physical tasks, including lifting 25 pounds and carrying 25 pounds for 50 feet, and pushing or pulling 50 pounds for 50 feet.

Responsibilities

  • Exercise independent judgment within legal guidelines and read, comprehend, and interpret state, county, and municipal laws, rules, regulations, and MCSO policies and procedures.
  • Research Superior Court systems (ICIS) for in-custody inmates to interpret and determine sentence orders and conditions of release.
  • Research the Superior Court Initial Appearance online system, ICIS, and the MCSO Database SHIELD for detainees to interpret and determine proper hold or release orders.
  • Respond to voicemail inquiries from victims.
  • Receive and distribute information and documents from other judicial and law enforcement offices regarding in-custody inmates.
  • Monitor and maintain office equipment and supplies.
  • Input, create, track, and maintain victim-notification information.
  • Process victim-notification paperwork, notify victims of their legal rights under Arizona law and when arrests have been made or suspects released from custody, and answer questions about their legal rights.
  • Accompany crime victims to Initial Appearance court and facilitate delivery of impact statements and conversations with court staff.
  • Attend eligible National Advocate Credential Program trainings, earn and maintain current certification credentials, and maintain knowledge of victim advocacy.
  • Provide quality assurance by detecting and correcting data errors in the MCSO Database SHIELD.
  • Educate crime victims about their rights under Arizona Revised Statutes Title 13, Chapter 40, and the Arizona Constitution's Victim Bill of Rights.
  • Refer crime victims to applicable resources.
  • Maintain active victim files and archive them according to Arizona State Retention Schedules.
  • Attend required meetings and scheduled training as directed by the VANU Supervisor.

Desired Qualifications

  • Experience working in law enforcement.

About the Company

Maricopa County

Public county government delivering local services

Maricopa County operates as a county government serving residents in one of the fastest-growing areas in the United States. It provides public services and programs to improve people’s lives both now and in the long term, covering areas like public safety, health, housing, transportation, and community development. The “product” is the set of government services and programs delivered to residents, businesses, and visitors, and how they are accessed—through county offices, websites, hotlines, and in-person service centers. These services are funded by taxes and fees and are managed by elected officials and county staff who implement policy and run daily operations. The county works to deliver reliable services efficiently, with emphasis on transparency, accessibility, and responsiveness to community needs. The goal is to create a safe, healthy, and thriving community for current residents and future generations.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Phoenix, AZ
Founded
1871

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