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Advocate Health Care

Nonprofit health system delivering comprehensive care

Patient Transporter

Medical, Clinical & VeterinaryUpdated on Nov 6
Part-timeChicago, IL, USAIn-person

About the Job

Requirements

  • A high school education or equivalent experience is required.
  • Prior experience with various age groups is preferred.
  • Good communication skills are required.
  • The ability to anticipate patient, employee, and unit needs and refer them for appropriate action is required.
  • Customer service skills are required.
  • The ability to read, write, and speak English is required.
  • Basic math skills are required.
  • Flexibility, versatility, reliability, teamwork, and good judgment are required.
  • CPR certification must be obtained within the first 90 days after new-hire orientation.
  • The ability to work weekends, holidays, and different shifts to accommodate staffing needs is required.
  • The ability to perform patient lifting and transfer activities using safe body mechanics is required.
  • The ability to perform very heavy lifting, operate departmental equipment, assist in patient evacuation, and perform continuous walking, pushing, pulling, stooping, bending, and twisting is required.
  • The role involves routinely working with potentially infectious specimens and patients and possible exposure to adverse, hazardous, or unpleasant conditions.
  • For direct patient care or contact, the employee must be able to lift up to 35 pounds without assistance; for heavier or unassisted patient lifts, patient-handling equipment and another associate are expected when available, with unique situations assessed individually.

Responsibilities

  • Maintain a safe environment for oneself, patients, and coworkers by following established policies and procedures.
  • Receive and confirm the Ticket to Ride document before transport, including the caregiver’s signature and phone number and the transporter’s initials or signature at the pickup location.
  • Attend department, hospital, and Advocate education sessions and meetings.
  • Apply knowledge of pediatric and geriatric patients’ cognitive and sensory needs when giving instructions and explanations.
  • Contact telemetry at the start and completion of a move.
  • Complete CPR when needed.
  • Follow bloodborne pathogen, infection control, and universal precaution policies; wash hands, wear personal protective equipment appropriately, and follow the dress code.
  • Use appropriate body mechanics and lifting techniques, use a gait belt as required, and obtain transfer assistance when needed.
  • Clean soiled equipment after each use and perform more thorough cleaning as needed.
  • Use two patient identifiers and report safety hazards to management.
  • Complete work assignments efficiently to meet workload demands and patient needs, and perform patient transports properly.
  • Prepare patients for transport while waiting for nursing assistance.
  • Report delays or canceled tests to dispatch and other appropriate hospital personnel.
  • Complete assignments within established time guidelines using the automated dispatch system.
  • Work independently and use appropriate resources to maintain efficient operations.
  • Maintain communication with dispatch and respond to special instructions or assignments using alpha-numeric pagers.
  • Assist coworkers with patient lifting and other tasks needed to make transport safe and efficient.
  • Follow hospital oxygen-use guidelines.
  • Communicate changes in patient schedules to dispatch and ancillary departments to avoid multiple trips.
  • Communicate problems related to a patient’s condition to the nurse.
  • Greet patients and guests appropriately and knock before entering a room.
  • Introduce oneself to the patient and explain the intended destination.
  • Ask whether the patient needs assistance or additional comfort measures, use age-appropriate measures, and offer blankets, pillows, or other comfort measures as needed.
  • Provide directions to patients and guests and escort them to their desired destination when necessary.
  • Refer patients and guests to appropriate personnel who can provide assistance or resolve an issue.
  • Know the locations throughout the hospital and campus.
  • Converse with patients and guests and provide a friendly atmosphere.
  • Accompany patients at all times and provide an appropriate handoff.
  • Identify broken transportation equipment, label it for repair, and remove it from circulation.
  • Clean soiled equipment with approved cleaning solution and maintain equipment in proper operating order.
  • Notify management of equipment-related safety issues and remain aware of equipment risks and hazards.
  • Complete training and demonstrate safe, efficient operation of wheelchairs, beds, and carts according to established policies and procedures.
  • Use communication tools appropriately and update dispatchers and healthcare providers on status and information.
  • Sign patients in and out of units and use tent cards when available.
  • Complete blood moves according to guidelines.
  • Document emergency department-radiology transports when unable to contact dispatch; submit completed documentation to dispatch at mid-shift and end of shift.
  • Adhere to schedules, breaks, and lunch periods.
  • Complete an incident report for any patient or personal injury.
  • Follow hospital confidentiality policies and procedures and respect patient privacy.
  • Refrain from discussing confidential information with coworkers, friends, or family members.
  • Restrict patients from reading their chart unless a medical professional is present.
  • Check for do-not-resuscitate restrictions.

Desired Qualifications

  • Prior experience with various age groups is preferred.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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