Dental Assistant/Receptionist

Job Description

This role combines chairside dental assisting with reception duties, with the balance shifting to suit the needs of the day. Experience in either area is welcome, as training can be provided in the other.

Working closely with our dentists, oral health team, Practice Manager and front office team, you'll help deliver exceptional patient care and support the smooth day-to-day operation of the practice.

What your days look like:

You'll provide chairside support across a range of general, restorative and implant procedures while creating a positive experience for patients. You'll also assist with oral surgery. At the front desk, you'll welcome patients, manage bookings and recalls, and help with payments and health fund claims.

As a casual, you'll be offered shifts across our opening hours, so we're looking for someone who is generally available Monday to Saturday.

Your responsibilities will include:

• Chairside assisting across a variety of dental procedures
• Preparing treatment rooms and sterilising instruments in accordance with infection control standards
• Providing exceptional patient care and ensuring patients feel comfortable throughout their visit
• Welcoming patients and managing check-in and check-out processes
• Scheduling appointments and recalls and managing phone enquiries
• Processing payments, HICAPS claims and health fund enquiries
• Maintaining accurate clinical records
• Assisting with stock control and general clinical duties
• Working collaboratively with the wider practice team to ensure the smooth running of the clinic 

Qualifications

To succeed in the role, you will bring:

• Previous dental reception or assisting experience (preferred), or a strong willingness to learn and start your dental career
• A Certificate III in Dental Assisting or higher (preferred)
• A current Working With Children Check (WWCC), or willingness to obtain one (essential)
• Excellent communication and interpersonal skills
• A reliable, organised approach and the ability to manage a busy clinic day
• A positive attitude and a team-first mindset
• A genuine commitment to looking after patients

Additional Information

Why join Hallett Cove Dental?

At Hallett Cove Dental, you'll be part of an established team providing a broad range of dental care to the local community. You'll enjoy:

• Flexible casual shifts to fit around study, family or other commitments
• Free onsite and street parking
• The opportunity to work alongside an experienced clinical team
• Hands-on exposure to implant and surgical procedures, alongside general dentistry
• Ongoing training, mentorship and professional development opportunities
• Long-term career pathways in areas such as treatment coordination and practice management
• A workplace where your contribution is valued

As part of the Abano Healthcare network, you'll also have access to:

• Abano Uni Online for training and skills pathways
• A free, confidential Employee Assistance Program
• 9% off Medibank Corporate health cover
• Rewards of up to $20,000 through the Abano Referral Program
• Everyday savings through the Flare Benefits app

This role is a great opportunity to build on your clinical experience, develop your surgical assisting skills and work with an experienced team while maintaining the flexibility of casual employment.

How to apply

Applications are reviewed as they come in. To apply, please submit your CV along with a short answer to this question:

What do you enjoy most about helping patients or customers?

A few sentences is plenty, and a cover letter isn't required.

Hallett Cove Dental is proudly part of the Abano Healthcare network.

Abano Healthcare supports more than 250 dental locations across Australia and New Zealand, providing the support services, resources and development opportunities that allow dental teams to focus on delivering great patient care.

At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.