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GEA Group

Global provider of processing equipment

Automation Engineer Field Support

Controls & Automation EngineeringUpdated on Nov 12
Full-timeColognola ai Colli, Italy€45k - €55k /yrIn-person

About the Job

Requirements

  • Technical diploma or degree in Industrial Automation, Electronic Engineering, Mechatronics, or an equivalent discipline.
  • In-depth knowledge of industrial programmable logic controllers (PLCs), including Siemens and Allen Bradley.
  • Experience programming and diagnosing human-machine interface (HMI) systems, including Siemens, Allen Bradley, and Optix.
  • Knowledge of industrial networks, including Profinet, Profibus, Ethernet/IP, Modbus TCP, and OPC-UA.
  • Knowledge of industrial remote-access and tele-assistance systems.
  • Familiarity with SEW drives, Danfoss or Allen Bradley inverters, servomotors, and SEW motion-control systems.
  • Ability to read and interpret electrical schematics, P&IDs, and technical documentation.
  • Ability to solve problems and analyze causes.
  • Ability to work under pressure and handle operational emergencies.
  • Availability to provide support during hours compatible with international construction sites.
  • Previous experience in industrial automation, commissioning, or technical support.
  • Written and spoken English proficiency.
  • Availability for travel worldwide.

Responsibilities

  • Provide remote technical support to site technicians for issues involving PLCs, HMIs, inverters and drives, and Profinet or Ethernet/IP industrial networks.
  • Analyze software anomalies and malfunctions using remote connections, diagnostic logs, and discussions with field personnel.
  • Support plant commissioning, start-up, and testing by verifying operational sequences and process logic, including making software modifications when needed.
  • Collaborate with electrical and automation engineering departments to manage non-conformities and implement corrective actions.
  • Prepare technical reports on completed interventions and keep information about identified issues and adopted solutions up to date.

Desired Qualifications

  • Knowledge of the bakery sector.
  • Knowledge of additional languages, including Spanish, Portuguese, or French.

About the Company

GEA Group

Global provider of processing equipment

GEA Group provides systems and components for processing in the food, beverage, and pharmaceutical industries, offering end-to-end process solutions from engineering and installation to service. Its equipment forms integrated processing lines that transform raw materials into finished products, with customizable modules for drying, separation, heating/cooling, and sanitation. It differentiates itself through a long history, global scale, and a diversified portfolio built via strategic acquisitions, enabling complete, one-stop project delivery. Its goal is to advance technologies and expand its impact by delivering reliable, efficient processing solutions that support sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Düsseldorf, Germany
Founded
1881

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