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Huron

Global services firm enabling strategy, transformation

QA/ Process Specialist - Rcm

Business OperationsPosted on Nov 12
Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Requirements

  • At least 3 years of industry experience.
  • At least 2 years of experience in relevant revenue cycle management functions performing quality audits.
  • Hands-on reporting experience with proficiency in Microsoft Excel and Microsoft PowerPoint.
  • Ability to analyze raw data, draw conclusions, and develop actionable recommendations.
  • Ability to handle multiple reporting tasks simultaneously.
  • Ability to adapt quickly to new and changing technical environments.
  • Strong analytical, problem-solving, and quantitative abilities.
  • Solid verbal and written communication skills.
  • Graduate in any discipline.

Responsibilities

  • Handle the team, conduct audits, allocate work, interact with clients, and generate and distribute revenue cycle management metrics reports to leadership.
  • Apply a thorough understanding of revenue cycle management processes, including billing, cash posting, credit balance, accounts receivable, denial management, and correspondence review.
  • Apply an understanding of revenue cycle management metrics, including days in accounts receivable, aging above 90 days, collections, and bad debt.
  • Perform quality checks and audits on all claims processed, in accordance with quality policy or client standard operating procedures.
  • Ensure claims are processed in compliance with billing rules, identify errors during quality assurance, and initiate actions before claims are rebilled to insurance.
  • Implement Lean Six Sigma methodologies to improve process accuracy.
  • Review audit parameters consistently and modify them as necessary.
  • Prepare daily, weekly, and monthly audit metrics reports and share them with leadership.
  • Analyze findings and present summaries to leadership in a clear, concise, convincing, and actionable format.
  • Build strong relationships with team leaders and managers by demonstrating gaps, trends, and patterns identified during data and report compilation.
  • Suggest improvements and set up calibration sessions with onshore and internal teams.
  • Develop documentation for quality-related management information system work to support smooth operations and system maintenance.

Desired Qualifications

  • Quality-related certifications, such as Lean Six Sigma, are an advantage.

About the Company

Huron

Global services firm enabling strategy, transformation

Huron is a global professional services firm that helps organizations turn ideas into real results. It works with clients to develop practical strategies, improve how they operate, and speed up digital transformation, while also empowering people within the client organization to own their future. The firm achieves this by bringing diverse perspectives, inviting new ideas, and questioning the status quo to deliver lasting outcomes. In short, Huron guides clients from planning to execution so they can achieve sustainable success.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Amman, Jordan
Founded
2002

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