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speakit

Digital dictation and speech recognition solutions

Dutch Customer Support Representative - Dutch

Customer SupportConfirmed live in the last 24 hours
Full-timeLisbon, PortugalIn-person

About the Job

Requirements

  • Native Dutch speaker.
  • Fluent English at B2 level.
  • Customer support experience is a plus.
  • A high school diploma or vocational training is required.
  • Must have EU citizenship or a work permit for Portugal.

Responsibilities

  • Support clients via phone, email, and chat.
  • Assist clients in expanding their self-serve advertising presence.
  • Provide pre- and post-sales guidance for self-service products.
  • Offer product support to improve customer satisfaction.
  • Identify client trends and suggest improvements.
  • Share feedback with the product and engineering teams.

Desired Qualifications

  • Customer support experience.

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
United Kingdom
Founded
1990

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