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PENN Entertainment

Operates casinos, racetracks, and online betting

Restaurant Assistant Manager

Food & Beverage Operations ManagementUpdated on Nov 12
Full-timeBaton Rouge, LA, USANo salary listedIn-person

About the Job

Requirements

  • Must be at least 21 years of age.
  • Must be able to obtain and maintain responsible alcohol service certification.
  • Must have at least 1 year of experience directly related to the specified accountabilities.

Responsibilities

  • Assist with hiring and training staff, and motivate, evaluate, and supervise assigned-shift employees to ensure they receive adequate guidance and resources to meet objectives.
  • Assist in managing overall food and beverage preparations, creating a differentiated service experience, and ensuring optimal performance.
  • Maintain back-of-house operations according to culinary and operational standards and specifications, and share responsibility for outlet budgets, profit and loss statements, cost analysis, labor analysis, planning, and promotions.
  • Achieve results through staff development and training programs and established methods, procedures, and guidelines; monitor results through inspection, evaluation, and analysis, and make changes as needed.
  • Respond to guest needs and report problems to the Manager.
  • Assist the Restaurant Manager with assigned administrative duties.
  • Assist in conducting pre-shift meetings to relay pertinent information for the assigned shift.
  • Assist with cleaning and resetting the food and beverage outlet as necessary during the assigned shift.
  • Meet or exceed state and company sanitation requirements, including ServSafe requirements.
  • Ensure compliance with regulatory requirements, internal controls, and policies and procedures.
  • Establish and implement the sequence of service to maintain consistent, high-quality service standards.
  • Assist with management accountability for team members' day-to-day and long-term operations, including hiring, training, and development through coaching, mentoring, and performance management up to and including separation.
  • Schedule staff by planning, assigning, and directing work to meet business demands and ensure optimal operations and customer satisfaction during all business hours.
  • Serve as a role model for employees and encourage them to represent the company positively.
  • Maintain strict confidentiality in departmental and company matters.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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