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Thomson Reuters

Legal, financial data, and media services

Tax/Accounting Support or Payroll Support

Customer SupportConfirmed live in the last 24 hours
Full-timePorto Alegre, RS, BrazilNo salary listed

About the Job

Requirements

  • Must reside in the Greater Porto Alegre region.
  • Have completed or be pursuing a degree in Accounting, Human Resources, Administration, or a related field.
  • Have experience in customer service or administrative routines.
  • Be comfortable working with targets and delivering results.

Responsibilities

  • Provide telephone support for the Domínio System modules related to tax bookkeeping, accounting, and payroll.
  • Ensure information provided to customers is clear and accurate.
  • Provide efficient support and resolve problems.
  • Understand the customer journey and the appropriate paths for each customer need.
  • Coordinate requests for product changes and corrections.
  • Practice and promote the organization's values and behaviors.
  • Stay current with developments in the solutions offered to customers and with applicable legislation in the relevant area.

Desired Qualifications

  • Have previous experience in tax/accounting or payroll.
  • Have knowledge of the Domínio System.

About the Company

Thomson Reuters

Legal, financial data, and media services

Thomson Reuters provides intelligent information and professional services for law, tax, finance, and media. It serves law firms, corporations, government agencies, and financial institutions with platforms like legal research (Westlaw), tax software (UltraTax CS), financial market data, and news services. These products are accessed through subscription-based platforms, ensuring ongoing updates and a steady revenue stream. The company also monetizes through advertising on media platforms and data analytics sales. It distinguishes itself by offering a broad, integrated suite of industry-specific tools combined with AI, cognitive computing, and machine learning to improve accuracy, efficiency, and predictive analytics in research and data insights. Its goal is to be a trusted partner that helps professionals make informed decisions by delivering reliable information and decision-ready tools while pursuing responsible, values-driven initiatives.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1851

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