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General Dynamics Information Technology

Builds and runs technology for government agencies

Windows Desktop Administrator – Senior Systems Administrator

System AdministrationConfirmed live in the last 24 hours
Full-timeTucson, AZ, USA$85.1k - $88.5kIn-person

About the Job

Requirements

  • At least 3 years of related experience is listed in the job qualifications; the success section also specifies 4+ years of experience.
  • Technical training, certification(s), or a Bachelor of Science/Bachelor of Arts degree is needed to succeed.
  • Proficiency in troubleshooting and problem-solving is required.
  • Ability to learn existing and new technical concepts is required.
  • Ability to respond to emergency situations with after-hours support is required.
  • Knowledge of DISA Security Technical Implementation Guide (STIG) requirements for Windows-based workstations is required.
  • Top Secret clearance with SCI eligibility and U.S. citizenship are required.
  • ITIL 4 Foundation and CompTIA Security+ certifications are required.

Responsibilities

  • Manage the operation, configuration, and maintenance of virtual machines and their management consoles, including Teradici, Wyse Management Suite, and 10Zig Management Console.
  • Provide multidisciplinary support for mission system services, including life cycle management, engineering, integration, and sustainment of required systems and assured connectivity across geographically separated locations.
  • Verify system performance after hardware and software installation.
  • Manage product and service issue resolution and upgrades.
  • Administer and support print services.
  • Diagnose technical problems, escalate unresolved issues according to established procedures, and suggest potential alternative courses of action.
  • Enhance and maintain training and planning documentation, and validate recovery capabilities through periodic testing, including targeted recovery tests conducted throughout the year.
  • Develop and maintain technical documentation, including manuals, drawings, system specifications, installation records, calibration data, service-level agreement compliance, and quality-control information.
  • Collaborate with team members while providing customer service in support of Department of War customers.
  • Perform shift work as required to ensure 24/7 coverage and support.

About the Company

General Dynamics Information Technology

Builds and runs technology for government agencies

GDIT builds and runs technology systems for U.S. government agencies, including defense, intelligence and civilian organizations. Its work spans cloud infrastructure, cybersecurity and software development, with tools tailored to sensitive missions and large agency operations. The company combines its own reusable technology solutions with commercial products, then earns revenue through contracts to design, integrate, modernize and operate customer systems, including support for both classified and unclassified networks. It also supplies technical expertise and daily operational support, and is a business unit of General Dynamics headquartered in Falls Church, Virginia.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1999

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