Field Operations Technician @ The Looma Project

Looma Background

Looma is an in-store digital media platform focused on storytelling, education, and recommendations. Their network of in-store screens helps retailers better modernize and monetize their stores, while enabling brands to tell their story directly at the point of decision. All content that airs on Looma’s network is produced or edited by Relay™, their global network of independent filmmakers, editors, and other creators who specialize in point-of-decision content.

Position Description

As a Field Operations Technician, you’ll prepare, install, and maintain Loop™ tablet displays within the stores of our retail partners. This is a part-time role with fluctuating hours, perfect for someone who is seeking flexibility or is working outside of a 9a-5p job structure.

We’re seeking candidates who are:

Self-motivated: Interested in gaining experience with an ad-tech startup
Reliable: Responsive to outbound requests and diligent in adhering to deadlines
Organized: Both with physical materials and digital communications
Detailed: Particularly in matters of aesthetics — you’ll be responsible for keeping our Loop™ displays looking their best!
Joyful: Able to connect with store managers and be courteous to store employees

Responsibilities

Tablet preparation, installation, and maintenance
Tablet troubleshooting (includes, but is not limited to in-person reboots, remounting of tablets on store shelves, and restoring proper cable management)
Installation of decor (signage) on tablet displays
Store audits to ensure peak operating conditions of tablet displays
Assist in new pilot and rollout program launches
Respond to and prioritize urgent maintenance requests
Opportunity to monitor the existing network and provide remote support to other technicians

Qualifications

Applicants must have reliable access to a car and smartphone (for in-store audits); biweekly mileage stipend will be provided
Applicants must be comfortable lifting 20 lbs, climbing a 10-ft ladder, and completing other manual tasks
Applicants must be proficient in Google Suite or have the willingness to learn. We regularly use Google Drive, Google Calendar, and Google Sheets

Structure & Compensation

This is a part-time position with a starting rate of $20/hour.

Our Values

At Looma, we strive to be and/or create work that is:

For You: generous, generative, trustworthy, in your corner
Incisive: pragmatic, wise, perceptive, insightful
Beautiful & Clear: polished, elegant, detailed, conveys a sense of craftsmanship
Undaunted: tenacious, courageous, indomitable, “impenetrable ray of sun”

Diversity & Nondiscrimination

Looma is committed to promoting diversity both in our workplace and through the stories we tell. We do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, class or caste status, or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business.

Applicants must be currently authorized to work in the United States on a full-time basis.

Compensation Overview

6 month growth

1 year growth

2 year growth