Facilities Manager - Hard Services

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facilities Manager – Hard Services

What this job involves: This role is primarily responsible for managing facilities services in a Good Manufacturing Practices (GMP) environment. Scope includes management of maintenance work order execution and delivering operational excellence. The role will ensure all basics of safety, compliance, operation, and maintenance, building systems, and innovation requirements are met within the controlled environment of a Life Science high-end account. Managing and tracking customer relationship. The ideal candidate in this position will come from a pharmaceutical, biotechnology, property care for multi-buildings with a GMP setting. The position will also manage a team of Facility Management professionals.

What your day-to-day will look like:

• Ensure client satisfaction with clients at all levels in the organization; demonstrate leadership, responsiveness and creativity.
• Supervisory role involves people management, decision-making, root cause analysis, inspections and audit readiness, communication, management of planning/scheduling and assignment, drive overall improvement of productivity.
• Ownership of daily operations to meet or exceed KPI’s & metrics.
• Service includes managing contractors and suppliers per scope of work including but not limited to electrical, water systems, heating, ventilating, air conditioning, plumbing, building automation systems, air, asset care, gases, sanitary systems, architectural, security systems, doors, and HEPA Filtration Systems
• Meet with all standard operating procedures, codes and regulations.
• Ensure areas and processes are in optimum conditions for audit readiness and compliance
• Execute daily building inspections for quality compliance and monthly job-walks with vendors to ensure contracted scope is met.
• Must be available 24/7 to respond to building emergencies or to respond to work being performed by contractors after hours.
• Perform additional job duties as requested.
• Ensure Safety First is executed at workplace and culture.
• Develop a culture of continuous improvement. Lead investigations.
• Provide coaching, leadership, guidance to employees.
• Work together, led by example, be a team player and collaborate with other services managers, chief engineers and co-workers. Meet all HR Employee Performance management steps including performance review and change management.
• Assist the Senior Facility Manager in the development and managing of cost expense for all labor, supplies and contracted services to meet or exceed budgeted targets.
• Work in cooperation with Finance and the field to ensure that financial transactions are processed in an orderly and timely fashion-goal to ensure invoice amounts are correct and paid on time.
• Deliver via implementing procurement plan, improved labor efficiency and increase abilities to self-perform.
• Work closely with the client to develop and implement innovative programs, processes and producers that reduce short and long team operating cost efficiencies and increased productivity

Required Qualifications:

• Bachelor’s degree in engineering (preferred), science, or business.
• 5+ years related work experience in Facilities Management including at least 3 years in a supervisory role.
• Must have GMP experience in Pharma, Biotech or other that are governed in GMP regulations and processes.
• Must have strong background in people management and supplier contract management
• Excellent inter-personal skills, organization skills, and strong analytical ability
• Excellent communication skills – oral and written
• Excellent PC skills: proficiency in both MS and Google applications

Preferred Qualifications:

• Experience using SAP CMMS

Location: Kalamazoo, MI

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Kalamazoo, MI

Job Tags:

People Management

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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