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Capgemini

Global consulting, technology services, outsourcing

Mainframe Tower Lead – Senior Manager~Program Manager

IT OperationsPosted on Nov 9
Full-timeTokyo, Japan¥11M - ¥17M /yr

About the Job

Requirements

  • At least 15 years of IT experience, including substantial delivery, program, or service leadership experience.
  • Extensive mainframe delivery experience and knowledge of COBOL, Assembler, JCL, CICS, DB2, VSAM, and batch systems.
  • Experience with mainframe modernization; Assembler-to-COBOL conversion experience is preferred.
  • Deep life insurance and policy administration systems experience.
  • Experience with Japanese financial-services or insurance clients and regulatory requirements.
  • Experience managing global delivery, third-party vendors, and knowledge-transfer programs.
  • Native or business-level Japanese and professional English.
  • Client leadership, stakeholder management, escalation management, and problem-solving skills.
  • Ability to work onsite in Tokyo.

Responsibilities

  • Lead end-to-end Mainframe Tower delivery, including application maintenance, production support, releases, incident response, modernization, and service improvement.
  • Serve as the primary onsite client interface, managing stakeholders, governance, escalations, and executive reporting in Japanese and English.
  • Provide technical leadership across COBOL, Assembler, JCL, CICS, DB2, VSAM, batch processing, and mainframe integrations.
  • Lead modernization initiatives, particularly Assembler-to-COBOL conversion and modernization of systems integrated with the mainframe.
  • Apply life insurance and policy administration knowledge across new business, policy issuance, premiums, servicing, claims, and other policy lifecycle processes.
  • Coordinate with US-based mainframe and infrastructure teams, Kyndryl, incumbent vendors, and onsite and offshore teams.
  • Drive structured knowledge transfer from incumbent vendors to reduce dependency on critical individuals and undocumented knowledge.
  • Lead onsite and offshore teams and drive resource planning, capability development, governance, risk management, and delivery quality.
  • Ensure compliance with Japanese insurance regulatory, security, audit, and operational-resilience requirements.

Desired Qualifications

  • Experience with large-scale system development and operations for life insurance companies.
  • Experience with Assembler-to-COBOL conversion projects.
  • Experience integrating mainframe and open systems.
  • Experience managing offshore development teams.
  • Experience driving large projects involving multiple vendors.
  • Experience handling audit and regulatory requirements in insurance or financial services.
  • ITIL or PMP qualifications.
  • Experience working at a global company.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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